Customer Service

Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.

73,542 total


Verified April 01, 2022

Cali

Always very easy

Insurer: Trupanion

By:

Useful
Verified April 01, 2022

Extremely wonderful customer service

Because the girl that signed me up, (Julie) was extremely pleasant and she made me feel confident that I was going with the right company.

Insurer: Trupanion

By:

Useful
Verified April 01, 2022

I have had Trupanion before and very pleased with the experience

I have had Trupanion before and very pleased with the experience

Insurer: Trupanion

By:

Useful
Verified April 01, 2022

Comfortable, confident, caring process

Always have felt comfortable and confident of any experience with trupanion . It's a quick and easy process

Insurer: Trupanion Canada

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Useful
Verified April 01, 2022

HODSON'S ARE HAPPY WITH TRUPANION

Always top notch service...

Insurer: Trupanion Canada

By:

Useful
Verified April 01, 2022

Great experience

As usual it was a great experience.

Insurer: Trupanion Canada

By:

Useful
Verified April 01, 2022

Because the service and care is great .

Because the service and care is great . They are very prompt in getting back to me when I have any questions . Any member of staff that I have talked to have been very informative and caring.

Insurer: Trupanion Canada

By:

Useful
Verified April 01, 2022

For those unexpected situations.

I started Trupanion at my Bella’s first puppy exam. Initially, rarely used my coverage. But now that Bella has a continuing intestinal issue, Trupanion has been there for me. Thank you!

Insurer: Trupanion Canada

By:

Useful
Verified April 01, 2022

I’ve had only excellent responses from Trupanion’s staff .

I’ve had only excellent responses from Trupanion’s staff ..And as far as insurance is concerned-the speed for payment is commendable..I’m very satisfied

Insurer: Trupanion Canada

By:

Useful
Verified April 01, 2022

Terrific experience.

informative and friendly

Insurer: Trupanion Canada

By:

Useful

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