Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
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I think most pet owners would agree you can't put a price on your furry friend but you can have insurance for peace of mind .
When my dog needed to be admitted to emergency care I was able to call trupanion and get a pre-approval to make it easier once my dog was released from hospital. Everyone you talk to at trupanion is knowledgeable concerned compassionate and caring. However much time you need to take with them to talk about what is going on they are there listening and assisting. Submitting claims online is super easy. Well worth the cost to have coverage for your furry friend. It's a piece of mind especially when you're going through things with them the bill is the last thing you have to worry about.
Insurer: Trupanion Canada
By: Cassie
Ms
When my dog needed to be admitted to emergency care I was able to call trupanion and get a pre-approval to make it easier once my dog was released from hospital. Everyone you talk to at trupanion is knowledgeable concerned compassionate and caring. However much time you need to take with them to talk about what is going on they are there listening and assisting. Submitting claims online is super easy. Well worth the cost to have coverage for your furry friend. It's a piece of mind especially when you're going through things with them the bill is the last thing you have to worry about.
Insurer: Trupanion Canada
By: Cassie
Amazing!
This was the easiest and most friendly company to do business with regarding insurance. I would recommend to ANYONE!
Insurer: Lemonade
By: Dabe
Super user friendly
It’s super easy to use app the claim agents are super friendly. I just love it ! I always recommend
Insurer: Lemonade
By: Suzzette
Exceptional! From caring, fast customer service to no squabble coverage.
We almost lost our 7 month old Bulldog Charlee Ann early on a weekend morning. We ended up at a VCA emergency hospital finding out she had bad case of pneumonia. The hospital gave us a estimate of roughly $4500.00 for a plan of action to treat her. We called Trupanion never having filed a claim before they answered promptly, we snapped a photo of the estimate emailed it to them. Within 10 minutes they approved coverage minus the deductible and copay. Fantastic! Since she's been out of the hospital she has had numerous tests, x-rays and follow up visits with our family vet. They covered all minus copay. Through all of this no cost ceilings or coverage exceptions. The bottom line is Trupanion gives you the peace of mind that you can get and afford the care your pet needs.
Insurer: Trupanion
By: Dave
Exceptional! From caring, fast customer service to no squabble coverage.
We almost lost our 7 month old Bulldog Charlee Ann early on a weekend morning. We ended up at a VCA emergency hospital finding out she had bad case of pneumonia. The hospital gave us a estimate of roughly $4500.00 for a plan of action to treat her. We called Trupanion never having filed a claim before they answered promptly, we snapped a photo of the estimate emailed it to them. Within 10 minutes they approved coverage minus the deductible and copay. Fantastic! Since she's been out of the hospital she has had numerous tests, x-rays and follow up visits with our family vet. They covered all minus copay. Through all of this no cost ceilings or coverage exceptions. The bottom line is Trupanion gives you the peace of mind that you can get and afford the care your pet needs.
Insurer: Trupanion
By: Dave
Saved my puppy her life!
My 6 month old pup has had a very difficult start in her life, between 10 rounds antibiotics for UTI and 2 major surgeries I have to say she would have never made it this far if it wasn’t for petsplusus coverage. They have been very goodand if it wasn’t for them my pup would have not had this chance to survive a difficult situation.
Insurer: Pets Plus Us
By: Barry
Easy does it!
Ease of registration
Insurer: Trupanion Canada
By:
Superior service!
I share my great experiences with all my friends who are getting puppies. We’re so pleased with the service.
Insurer: Trupanion Canada
By:
Trupanion made stressful process easier!
My dog had a few surgeries on his eyes. All of the claim process was extremely easy. Would highly recommend Trupanion to anyone.
Insurer: Trupanion Canada
By: