Customer Service

Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.

73,542 total


Verified April 03, 2022

Easy does it!

Ease of registration

Insurer: Trupanion Canada

By:

Useful
Verified April 03, 2022

Superior service!

I share my great experiences with all my friends who are getting puppies. We’re so pleased with the service.

Insurer: Trupanion Canada

By:

Useful
Verified April 03, 2022

Trupanion made stressful process easier!

My dog had a few surgeries on his eyes. All of the claim process was extremely easy. Would highly recommend Trupanion to anyone.

Insurer: Trupanion Canada

By:

Useful
Verified April 03, 2022

Response was quick.

Response was quick.

Insurer: Trupanion Canada

By:

Useful
Verified April 03, 2022

Happy with Trupanion

Trupanion is the best! They review your claim quickly and reimburse as fast!

Insurer: Trupanion Canada

By:

Useful
Verified April 03, 2022

Great service

Trupanion offered impeccable service by answering all of my questions.

Insurer: Trupanion Canada

By:

Useful
Verified April 03, 2022

Great Insurance

Claims are taken care of immediately and staff is very helpful

Insurer: Trupanion

By:

Useful
Verified April 03, 2022

Jack’s insurance

Easy and kept me informed through the process!

Insurer: Trupanion

By:

Useful
Verified April 03, 2022

Efficient accurate and very polite on phone

Efficient, accurate, and very polite on phone

Insurer: Trupanion

By:

Useful
Verified April 03, 2022

Stress free registration

Enrolled by phone. Very smooth. Rep was very helpful

Insurer: Trupanion

By:

Useful

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