Customer Service

Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.

73,542 total


Verified April 08, 2022

Always friendly and helpful.

Always friendly and helpful.

Insurer: Trupanion Canada

By:

Useful
Verified April 08, 2022

Pawfect service

Everything was extremely easy and streamlined, emails were quickly sent.

Insurer: Trupanion Canada

By:

Useful
Verified April 08, 2022

Great service and fast

Great service and fast

Insurer: Trupanion Canada

By:

Useful
Verified April 08, 2022

Great coverage and super service

I have always been totally satisfied with the service provided by Trupanion.

Insurer: Trupanion Canada

By:

Useful
Verified April 08, 2022

Great service

Stream lined, clinic sent in claim electronically and within minutes it was approved.

Insurer: Trupanion Canada

By:

Useful
Verified April 08, 2022

Keep up the great work Team Trupanion

Such prompt turnaround from vet visit to insurance to communication from insurance to reimbursement. Such a source of comfort.

Insurer: Trupanion Canada

By:

Useful
Verified April 08, 2022

Very efficient so far.

Very efficient so far.

Insurer: Trupanion

By:

Useful
Verified April 08, 2022

Satisfactory signup experience

All questions answered clearly/understandably.

Insurer: Trupanion

By:

Useful
Verified April 08, 2022

Always efficient and caring.

Always efficient and caring. Thanks.

Insurer: Trupanion

By:

Useful
Verified April 08, 2022

Always helping me and answering all my questions

Always helping me and answering all my questions

Insurer: Trupanion

By:

Useful

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