Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
73,542 total
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Amazing
Amazing , fast and reliable
Insurer: Lemonade
By: Claudiu
Fair & Great Service!
I purchased preventative and other care coverage. The process for signing up, submitting claims, and receiving reimbursement are so easy! The claims adjusters offer a significant amount of customer support. In a consumer focused world, Lemonade shines — its product offerings and customer experience is top notch. I have peace of mind knowing Fitzgerald is covered but a company that truly cares!
Insurer: Lemonade
By: Michelle
Very best pet insurance!
Trupanion was recommended and suggested to us by an emergency room veterinarian after our second visit for emergency care for Scooter. We have had Trupanion insurance for approx. 8 years for our beloved dog. Of course, the cost of the policy has gone up as the years passed, but what hasn't? Trupanion has always been available by phone with any questions that we may have had, and we have received immediate and very pleasant, caring help. Trupanion has been great!
Insurer: Trupanion
By: Marylou
Very easy to file a claim
Ok. So, I’m new to Lemonade. I purchased the puppy insurance. I filed my first claim-one well visit & one vaccination- it was super easy! Received the reimbursement within minutes! So far sooooo good!!
Insurer: Lemonade
By: Cindy
Great coverage!
Hands down the best insurance for my P-Nut!! Quick payment!
Insurer: Trupanion Canada
By:
Paul the gentleman who helped me was extremely thorough in explaining to me what I was signing up for and everything it included.
Paul, the gentleman who helped me, was extremely thorough in explaining to me what I was signing up for and everything it included.
Insurer: Trupanion Canada
By:
Trupanion has always been there for my girls and so yes I’d definitely recommend them to others
Trupanion has always been there for my girls and so yes I’d definitely recommend them to others
Insurer: Trupanion Canada
By:
Trupanion Claims
Amber Miller was wonderful and very helpful in a difficult time.
Insurer: Trupanion
By: