Customer Service

Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.

73,542 total


Verified April 09, 2022

Amazing representative

Because the representative was patient, kind and answered all my questions.

Insurer: Trupanion

By:

Useful
Verified April 09, 2022

Always top notch.

Always a quick, easy process.

Insurer: Trupanion Canada

By:

Useful
Verified April 09, 2022

Recent vlaim

Always recommend trupanion especially for people with puppies- so no issue with pre-existing conditions

Insurer: Trupanion Canada

By:

Useful
Verified April 09, 2022

Always the BEST service.

Always the BEST service. I’m so happy with this company.

Insurer: Trupanion Canada

By:

Useful
Verified April 09, 2022

Good signing up experience!

I’ve already recommended it to two friends. Good customer service, good rates, happy with my experience so far!

Insurer: Trupanion Canada

By:

Useful
Verified April 09, 2022

Pleased with how questions were answered

Pleased with how questions were answered

Insurer: Trupanion Canada

By:

Useful
Verified April 09, 2022

The staff I was speaking too provided great information and polite

The staff I was speaking too provided great information and polite

Insurer: Trupanion Canada

By:

Useful
Verified April 09, 2022

Very good

Very good Julie is amazing to talk and explain everything

Insurer: Trupanion Canada

By:

Useful
Verified April 09, 2022

EXCELLENT SERVICE

VERY HELPFUL EXPERIENCE

Insurer: Trupanion Canada

By:

Useful
Verified April 09, 2022

Bella

Claim was reviewed upon receipt, payment was in a few days Always kind & empathetic to my dog’s health issues

Insurer: Trupanion

By:

Useful

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