Customer Service

Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.

73,542 total


Verified April 12, 2022

I have been happy with the service so far.

I have been happy with the service so far. It is easy to use and claims are resolved quickly.

Insurer: Trupanion

By:

Useful
Verified April 12, 2022

Because we are very pleased with the quick response we get from Trupanion when needed.

Because we are very pleased with the quick response we get from Trupanion when needed. Thank you so much. Helene Edgington

Insurer: Trupanion Canada

By:

Useful
Verified April 12, 2022

Because we have been with your company for several years and have always been well taken care of

Because we have been with your company for several years and have always been well taken care of

Insurer: Trupanion Canada

By:

Useful
Verified April 12, 2022

Timi

Fast response at vet

Insurer: Trupanion Canada

By:

Useful
Verified April 12, 2022

Joining my GiGi up for insurance

Nice patient guy talking with me

Insurer: Trupanion Canada

By:

Useful
Verified April 12, 2022

Quickly answered my question about account number.

Quickly answered my question about account number.

Insurer: Trupanion Canada

By:

Useful
Verified April 12, 2022

Very prompt and friendly service puts your mind at rest about your claim

Very prompt and friendly service, puts your mind at rest about your claim

Insurer: Trupanion Canada

By:

Useful
Verified April 12, 2022

We used Trupanion for our previous pet and were very happy with your company.

We used Trupanion for our previous pet and were very happy with your company. Most costs were covered and reimbursements were speedy.

Insurer: Trupanion Canada

By:

Useful
Verified April 12, 2022

Gizmo

Courteous and professional service always.

Insurer: Trupanion

By:

Useful
Verified April 12, 2022

easy peasy

easy to do and helpful when i called

Insurer: Trupanion

By:

Useful

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