Customer Service

Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.

73,542 total


Verified April 13, 2022

Always so pleasant and helpful

Always so pleasant and helpful

Insurer: Trupanion

By:

Useful
Verified April 13, 2022

Awesome Prt Insurance

I found the agent to be knowledgeable and the process of online claims easy to follow.

Insurer: Trupanion

By:

Useful
Verified April 13, 2022

I have always had great interactions with Trupanion and they always show concern for my dog SHILOH.

I have always had great interactions with Trupanion and they always show concern for my dog SHILOH.

Insurer: Trupanion

By:

Useful
Verified April 13, 2022

As always prompt efficient assistance.

As always, prompt efficient assistance. Very helpful.

Insurer: Trupanion Canada

By:

Useful
Verified April 13, 2022

Great service!

Carole was friendly. Professional and knowledgeable

Insurer: Trupanion Canada

By:

Useful
Verified April 13, 2022

Thumbs up to signing up!

Ellen was very patient and helpful. Made the process painless. Also you come highly recommended

Insurer: Trupanion Canada

By:

Useful
Verified April 13, 2022

Excellent - fast - great communication

Excellent - fast - great communication

Insurer: Trupanion Canada

By:

Useful
Verified April 13, 2022

Good service

Excellent service in an unexpected situation Thank you

Insurer: Trupanion Canada

By:

Useful
Verified April 13, 2022

Blackie

Excellent service Will definitely recommend Trupanion

Insurer: Trupanion Canada

By:

Useful
Verified April 13, 2022

Friendly and willing to help

Friendly and willing to help

Insurer: Trupanion Canada

By:

Useful

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