Customer Service

Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.

73,542 total


Verified April 14, 2022

Always very helpful. Great insurance !

Always very helpful.

Insurer: Trupanion

By:

Useful
Verified April 14, 2022

Debbie

I have been a Trupanion customer for eleven years. I love them! Best pet insurance around! The service is always convenient, fast, and if I should have an issue and call In, the customer service is wonderful

Insurer: Trupanion

By:

Useful
Verified April 14, 2022

Wonderful experience.

I have been with Trupanion for many years and have never had a bad experience . They always reimburse the bills for my dog quickly and efficiently.

Insurer: Trupanion

By:

Useful
Verified April 14, 2022

Five stars out of five.

Accurate & efficient service.

Insurer: Trupanion Canada

By:

Useful
Verified April 14, 2022

always happy with the service.

always happy with the service.

Insurer: Trupanion Canada

By:

Useful
Verified April 14, 2022

Always have had positive experience with Trupanion

Always have had positive experience with Trupanion

Insurer: Trupanion Canada

By:

Useful
Verified April 14, 2022

Always very quick.

Always very quick...efficient

Insurer: Trupanion Canada

By:

Useful
Verified April 14, 2022

Collette was awesome and Trupanion is the best

Collette was awesome and Trupanion is the best

Insurer: Trupanion Canada

By:

Useful
Verified April 14, 2022

Everyone was very understanding and kind.

Everyone was very understanding and kind. Very helpful

Insurer: Trupanion Canada

By:

Useful
Verified April 14, 2022

Everything went so smoothly and fast it took away a lot of my stress.

Everything went so smoothly and fast, it took away a lot of my stress.

Insurer: Trupanion Canada

By:

Useful

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