Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
73,542 total
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relief on dog care rare illness
appreciate your coverage on my dog Ricky who'd doing well and fast claims update. thanks.
Insurer: Trupanion Canada
By: Heather
Everyone I dealt with was very friendly and polite
Everyone I dealt with was very friendly and polite
Insurer: Trupanion Canada
By: Teresa
I have pet insurance for my current cat and previous dog I have had claims for both those animals and have always had the best service anytime I have called anyone I talked to was always helpful compassionate and knowledgeable.
I have pet insurance for my current cat and previous dog, I have had claims for both those animals and have always had the best service, anytime I have called anyone I talked to was always helpful , compassionate and knowledgeable. I always recommend to anyone getting a new pet as I was always so thankful I was able to give my pets the medical care they needed without worrying
Insurer: Trupanion Canada
By: Cheryl
A recommander sans hésiter !!
Service de Derrick impeccable au téléphone , bonne explication et très claire
Insurer: Trupanion Canada
By: Isabelle
Very helpful people who take the time to help you
Very helpful people who take the time to help you
Insurer: Trupanion Canada
By: Raymond
Great company. Excellent service would h
Very quick service. Would highly recommend
Insurer: Trupanion Canada
By: Linda
Alison was very friendly informative and helpful.
Alison was very friendly, informative and helpful. She understood my questions and provided the information I needed very quickly. Alison represents Trupanionâs high level of quality customer service and support.
Insurer: Trupanion
By: Margaret
always helpful and understanding
always helpful and understanding
Insurer: Trupanion
By: Robyn
Kudos to Amanda from trupanion!
Amanda was an amazing customer service rep for trupanion. I actually sent an e-mail to her supervisor (Jake.bennett@trupanion.com), but it was returned. I would be happy to send it again with a correct e-mail. Because Amanda was such an awesome rep, I didn't bother checking with any other pet insurance provider. She answered every question and provided sound advice/information. She's a gift to your company.
Insurer: Trupanion
By: Cheryl
Cassandra was not only nice but had the gift of able to ease my nerves downas I was taking Baily to vet because she swallowed something she should not have.
Cassandra was not only nice but had the gift of able to ease my nerves down,as I was taking Baily to vet because she swallowed something she should not have.. Please acknowledger her great customer service and beyond .
Insurer: Trupanion
By: Marcos