Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,088 total
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Speedy and Accurate
Lemonade is excellent when it comes to insurance claims for my 1 year old English bulldog. They’re always speedy and attentive with submitting the claim in and are quick to resolve any issues that may occur. Can’t recommend them enough!
Insurer: Lemonade
By: Troy
I have been so happy with Trupanion!
I have been so happy with Trupanion! The ease of submitting claims and how quickly they are reviewed and paid makes everything go so smoothly. The customer service is very good too. Itâs a win win.
Insurer: Trupanion
By: Beth
Trupanion is the pet insurance to have
Service is fast, professional and thorough
Insurer: Trupanion Canada
By: John
Always done in a timely manner!
Always done in a timely manner!
Insurer: Trupanion
By: Linda
Friendly service
Friendly service
Insurer: Trupanion
By: Cathy
I always love the people I speak with at Trupanion.
I always love the people I speak with at Trupanion.
Insurer: Trupanion
By: Jean
Disappointing
I donât know which claim youâre referring to? Overall claims have become an irritant to deal with as are the agents. Focus seems to be on what not to cover than what should be covered and doing appeals is exhausting.
Insurer: Trupanion
By: Lisa
Extremely satisfied
I love the immediate response and attention to the customer. I am very pleased with your services.
Insurer: Trupanion
By: Francisco