Customer Service

Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.

73,255 total


Verified April 27, 2022

Affordable and customer service is amazing.

Affordable and customer service is amazing.

Insurer: Trupanion Canada

By:

Useful
Verified April 27, 2022

Happy dog owner

Easy to navigate

Insurer: Trupanion Canada

By:

Useful
Verified April 27, 2022

I was happy with the care and compassion the staff showed.

I was happy with the care and compassion the staff showed.

Insurer: Trupanion Canada

By:

Useful
Verified April 27, 2022

Outstanding Customer Service

Melissa, the lady who sold me my coverage was outstanding. Friendly, informative and endearing!

Insurer: Trupanion Canada

By:

Useful
Verified April 27, 2022

Best service ever

The professional manner in which I was treated and the way tat the information was conveyed to me with no hassle

Insurer: Trupanion Canada

By:

Useful
Verified April 27, 2022

Took my little fur ball Mr Murphy into the vet and Trupanion looked after my bill.

Took my little fur ball Mr Murphy into the vet and Trupanion looked after my bill. Thank you to Tri Lake Vet and Trupanion for a less stressful visit to the vet.

Insurer: Trupanion Canada

By:

Useful
Verified April 27, 2022

Trupanion have been absolutely awesome to deal with!

Trupanion have been absolutely awesome to deal with! I tell people we have insurance on Maggie, sure happy we have it! Thank you!

Insurer: Trupanion Canada

By:

Useful
Verified April 27, 2022

Trupanion is very quick to settle all claims and answers questions.

Trupanion is very quick to settle all claims and answers questions. They care about their human and pet clients.

Insurer: Trupanion Canada

By:

Useful
Verified April 27, 2022

Very clear understanding and patient.

Very clear, understanding, and patient.

Insurer: Trupanion Canada

By:

Useful
Verified April 27, 2022

Very helpful in a time of need

Very helpful in a time of need

Insurer: Trupanion Canada

By:

Useful

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