Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
73,238 total
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Because Hailey exercised discretion about what to do and how to do it.
Because Hailey exercised discretion about what to do and how to do it. She was a simple and clear communicator and resolved the issue. She was so personable and a pleasure to talk to
Insurer: Trupanion Canada
By: Daniel
Because ii was nervous about my limited knowledge in computers and she was so calming and kind plus very experienced ????
Because ii was nervous about my limited knowledge in computers and she was so calming and kind,, plus very experienced ????
Insurer: Trupanion Canada
By: Teresa
Easy quick friendly service
Easy, quick, friendly service
Insurer: Trupanion Canada
By: Kelly
Every experience has been a success!
Every experience has been a success!
Insurer: Trupanion Canada
By: Robert
Excellent service
Excellent service
Insurer: Trupanion Canada
By: Joan
Great help polite and knowledgeable
Great help, polite and knowledgeable
Insurer: Trupanion Canada
By: Dan
I felt Meagan really researched the comprehensive portion of my policy.
I felt Meagan really researched the comprehensive portion of my policy. She went out of her way to email me details of how to submit my claim.
Insurer: Trupanion Canada
By: Jane
Right answer quick and friendly everytine
Right answer quick and friendly everytine
Insurer: Trupanion Canada
By: Richard
Pet Insurance
Very easy, and very quick response. I am very happy with the service! Would definitely recommend.
Insurer: Trupanion Canada
By: Kathy
Great experience
Very quick refund
Insurer: Trupanion Canada
By: Joyce