Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
72,990 total
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Best Pet Insurance and Best Customer Service Team!
I recently got a new puppy and knew I needed pet insurance to help with the costs of exams, shots, and who knows what he might get into… he eats anything he can get his paws on!! The Spot team was able to help me find coverage that was perfect for my puppy and provide me with learning content as a new pet parent. Overall great customer service and friendly staff! I would recommend to anyone!
Insurer: Spot
By: Devyn
Best Pet Insurance and Best Customer Service Team!
I recently got a new puppy and knew I needed pet insurance to help with the costs of exams, shots, and who knows what he might get into… he eats anything he can get his paws on!! The Spot team was able to help me find coverage that was perfect for my puppy and provide me with learning content as a new pet parent. Overall great customer service and friendly staff! I would recommend to anyone!
Insurer: Spot
By: Devyn
Great Pet Insurance Company
ASPCA Pet Insurance has been a great move on our part. Costs have been relatively flat on the policies and their service has been great. As with most companies processing claims got a little slow during the pandemic, but now they are getting them done in days. Very easy company to work with. We lost one of our two furbabies a couple of weeks ago, and I was blown away with the compassion shown by ASPCA. Not only did they process the claim quickly, unlike another insurance company we used to be with they also cancelled the pups policy and won't be billing for the rest of the year. They also called us with condolences, and then we got a wonderful and compassionate card in the mail as well. This company is the BEST!!!
Insurer: ASPCA
By: J David
Best Pet Insurance and Best Customer Service Team!
I recently got a new puppy and knew I needed pet insurance to help with the costs of exams, shots, and who knows what he might get into… he eats anything he can get his paws on!! The Spot team was able to help me find coverage that was perfect for my puppy and provide me with learning content as a new pet parent. Overall great customer service and friendly staff! I would recommend to anyone!
Insurer: Spot Canada
By: Devyn
Best Pet Insurance and Best Customer Service Team!
I recently got a new puppy and knew I needed pet insurance to help with the costs of exams, shots, and who knows what he might get into… he eats anything he can get his paws on!! The Spot team was able to help me find coverage that was perfect for my puppy and provide me with learning content as a new pet parent. Overall great customer service and friendly staff! I would recommend to anyone!
Insurer: Spot Canada
By: Devyn
Best Pet Insurance and Best Customer Service Team!
I recently got a new puppy and knew I needed pet insurance to help with the costs of exams, shots, and who knows what he might get into… he eats anything he can get his paws on!! The Spot team was able to help me find coverage that was perfect for my puppy and provide me with learning content as a new pet parent. Overall great customer service and friendly staff! I would recommend to anyone!
Insurer: Spot Canada
By: Devyn
So grateful for pet insurance & Trupanion made it easy
After an unexpected pet emergency that took place while on vacation and resulted in several emergency room visits, late nights, surgery, infection, and worry, the lack of sleep and bills started piling up. Like most pet lovers, we'll do anything to help our fur babies, but having great pet insurance and a policy through Trupanion to help offset the financial burden provides much-needed peace of mind, giving us one less thing to worry about so we can focus on our girl's health.
Insurer: Trupanion
By: Dina
Easy Peasy
Fast, simple, and pleasant phone associate
Insurer: Trupanion Canada
By: Tom
Trupanion is amazing !
i Have always had excellent service ! The Trupanion team is very caring and respectful! When I call there is always a representative that is willing to help and always asks how Cassie is doing !! That truly means the world to be ! Anytime I can I always recommend Trupanion for their fur babies ! Thanks for being so compassionate!
Insurer: Trupanion Canada
By: Brenda
I like trupanion the people who answer the phone are great helpful and a joy to talk with.
I like trupanion, the people who answer the phone are great, helpful and a joy to talk with.
Insurer: Trupanion Canada
By: Tim