Customer Service

Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.

72,990 total


Verified May 30, 2022

Alex was extremely helpful!

Alex was extremely helpful!

Insurer: Trupanion Canada

By: Ruth

Useful
Verified May 30, 2022

got very good response for my enquiry

got very good response for my enquiry

Insurer: Trupanion Canada

By: Neil

Useful
Verified May 30, 2022

Great customer service experience

Great customer service from Brandon, and extremely thorough and kind, explained everything.

Insurer: Trupanion Canada

By: Krista

Useful
Verified May 30, 2022

Peace Of Mind

I was very happy with the service over the phone and your representative Matt was very knowledgeable & answered all my questions. The coverage for our pet seems very good!

Insurer: Trupanion Canada

By: Janice

Useful
Verified May 30, 2022

Peace of mind

It was east and provides a piece of mind!

Insurer: Trupanion Canada

By: Rachel

Useful
Verified May 30, 2022

Happy pet owner!

My experience has been smooth and stress free. Thank you for all your support.

Insurer: Trupanion Canada

By: Astrid

Useful
Verified May 30, 2022

Good cust service

Very helpful and prompt

Insurer: Trupanion Canada

By: Anthony

Useful
Verified May 30, 2022

We’ve always had great service from Trupanion.

We’ve always had great service from Trupanion. The claims are processed quickly and the agents are always helpful

Insurer: Trupanion Canada

By: Samantha

Useful
Verified May 30, 2022

Get Trupanion insurance now a necessity

Always fast and easy claims with rapid reimbursements.

Insurer: Trupanion

By: Ardele

Useful
Verified May 30, 2022

Always helpful-staff have very pleasant telephone manners

Always helpful-staff have very pleasant telephone manners

Insurer: Trupanion

By: Kathy

Useful

Compare top pet insurance providers plans.