Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
72,990 total
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Amazing customer service
Amazing and responsive customer experience
Insurer: Trupanion Canada
By: Firouzeh
Anytime I've had reason to contact you I have had friendly helpful service.
Anytime I've had reason to contact you I have had friendly, helpful service.
Insurer: Trupanion Canada
By: Sharon
Very kind and helpful.
Very kind and helpful. Pleasant
Insurer: Trupanion
By: Lisa
Always helpful when I have questions.
Always helpful when I have questions.
Insurer: Trupanion Canada
By: Judy
Itâs so easy to make a claim .
Itâs so easy to make a claim . And the help the representatives give you is fabulous.
Insurer: Trupanion Canada
By: Cynthia
Katie understood what I needed was very helpful and polite
Katie understood what I needed, was very helpful and polite
Insurer: Trupanion Canada
By: Crystal
Like that you guys are open .
Like that you guys are open . Lynne was very helpful
Insurer: Trupanion Canada
By: Vesna
Polite fast & efficient customer service.
Polite , fast & efficient customer service. Always consistently great !
Insurer: Trupanion Canada
By: Jasmine
Toby Tyler says thanks Trupanion.
This is the first time with all the pets I have had through the years that I decided to purchase pet insurance. So far it has been a positive experience with Trupanion. They take care of my claims in a very timely fashion and when I have contacted them with any questions they were very courteous and helpful. So I feel confident recommending Trupanion to other people.
Insurer: Trupanion Canada
By: Dorothy
Trupanion Rocks!!!!!
Trupanion rocks! You have saved Roccos life and also our bank account. service is great and fast.
Insurer: Trupanion Canada
By: Danny