Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
72,990 total
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Excellent Claims Experiemce!
Always a great experienceâ¦quick and easy!!!
Insurer: Trupanion Canada
By: Kellie
French bulldog with IVDD
Excellent they saved my dogs life ??
Insurer: Trupanion Canada
By: Heather
Very easy to submit claim
It is very easy to submit a claim online and didnât take any time at all I like that we can be contacted by text and email when decisions are made on the claim.
Insurer: Trupanion Canada
By: Trish
Simple, quick sign up
Simple process, customer service agent was pleasant and informative.
Insurer: Trupanion Canada
By: Sharon
Labrador Care
Always handled in a timely manner. Always complete in what is covered and the entire process is always updated.
Insurer: Trupanion
By: Michelle
Very good experience
Associate was very helpful and help me set up an account for our new shelter pet.
Insurer: Trupanion
By: Karen
Labrador Care
Always handled in a timely manner. Always complete in what is covered and the entire process is always updated.
Insurer: Trupanion
By: Michelle
Very good experience
Associate was very helpful and help me set up an account for our new shelter pet.
Insurer: Trupanion
By: Karen