Customer Service

Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.

72,990 total


Verified June 19, 2022

Excellent Claims Experiemce!

Always a great experience…quick and easy!!!

Insurer: Trupanion Canada

By: Kellie

Useful
Verified June 19, 2022

French bulldog with IVDD

Excellent they saved my dogs life ??

Insurer: Trupanion Canada

By: Heather

Useful
Verified June 19, 2022

Very easy to submit claim

It is very easy to submit a claim online and didn’t take any time at all I like that we can be contacted by text and email when decisions are made on the claim.

Insurer: Trupanion Canada

By: Trish

Useful
Verified June 19, 2022

Simple, quick sign up

Simple process, customer service agent was pleasant and informative.

Insurer: Trupanion Canada

By: Sharon

Useful
Verified June 19, 2022

Labrador Care

Always handled in a timely manner. Always complete in what is covered and the entire process is always updated.

Insurer: Trupanion

By: Michelle

Useful
Verified June 19, 2022

Very good experience

Associate was very helpful and help me set up an account for our new shelter pet.

Insurer: Trupanion

By: Karen

Useful
Verified June 19, 2022

Labrador Care

Always handled in a timely manner. Always complete in what is covered and the entire process is always updated.

Insurer: Trupanion

By: Michelle

Useful
Verified June 19, 2022

Very good experience

Associate was very helpful and help me set up an account for our new shelter pet.

Insurer: Trupanion

By: Karen

Useful
Verified June 19, 2022

Easy professional

Easy, professional

Insurer: Trupanion

By: Jennifer

Useful
Verified June 19, 2022

Trupanion is the best pet care insurance

Fast and efficient

Insurer: Trupanion

By: Janet

Useful

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