Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
72,990 total
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Clear explanations and helpful with answering questions.
Clear explanations and helpful with answering questions.
Insurer: Trupanion Canada
By: Cristina
Easy protection, fast service
Excellent service, easy as it was done directly from the vets office
Insurer: Trupanion Canada
By: Sandeep
I was extremely satisfied with your customer service.
I was extremely satisfied with your customer service. There was no waiting time and I was wonderful to speak to an actual human being.
Insurer: Trupanion Canada
By: Wycliffe
Romeo has had a lot of health issues this year and they have been very supportive and very quick to respond for anything questions as well.
Romeo has had a lot of health issues this year and they have been very supportive and very quick to respond for anything, questions as well. His healthcare is foremost with everyone, my vet and Trupanion and I am so thankful for that.
Insurer: Trupanion Canada
By: Dianne
Professional
Very supportive and professional
Insurer: Trupanion Canada
By: Sabrina
8 happy years with Trupanion so far!
After providing all documentation, my claim was approved very quickly. Itâs not easy having an injured pet, but Trupanion does make it better. Thank you so much.
Insurer: Trupanion
By: Karen
Happy customer
All it took was a phone call, and a very competent, helpful associate answered all our questions and explained how beneficial your program could be.
Insurer: Trupanion
By: Deb
Two Great Danes and Two Hoomans
Always seamless and so easy. Thank you ??
Insurer: Trupanion
By: Tracy