Customer Service

Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.

72,990 total


Verified July 02, 2022

Very helpful and great attitude.

Very helpful and great attitude.

Insurer: Trupanion

By: Jacquelyn

Useful
Verified July 02, 2022

Always amazing servuce

Always excellent

Insurer: Trupanion Canada

By: Lynne

Useful
Verified July 02, 2022

Quick and easy

Quick and easy

Insurer: Trupanion Canada

By: Ashley

Useful
Verified July 02, 2022

Cc's review

Quick service

Insurer: Trupanion Canada

By: Carol

Useful
Verified July 02, 2022

Trupanion cares

Fast

Insurer: Trupanion

By: Mark

Useful
Verified July 02, 2022

Toby the Spaniel thanks you!

I have had insurance for my cocker spaniel since he was 2 years old. I wouldn't be without it, has given me great peace of mind over the past 10+ years. They pay quickly, have an easy to access website to keep track of claims, and have a real, live human to talk to if there are any problems. Thank you, Trupanion!

Insurer: Trupanion

By: Kathleen

Useful
Verified July 02, 2022

Good experience for this new User

I like the text notifications and the responses within 24 hours of Invoice submittal.

Insurer: Trupanion

By: Gary

Useful
Verified July 02, 2022

Toby the Spaniel thanks you!

I have had insurance for my cocker spaniel since he was 2 years old. I wouldn't be without it, has given me great peace of mind over the past 10+ years. They pay quickly, have an easy to access website to keep track of claims, and have a real, live human to talk to if there are any problems. Thank you, Trupanion!

Insurer: Trupanion

By: Kathleen

Useful
Verified July 02, 2022

Good experience for this new User

I like the text notifications and the responses within 24 hours of Invoice submittal.

Insurer: Trupanion

By: Gary

Useful
Verified July 02, 2022

Buster & Tyson

The best dog insurance ever, always there when you need them

Insurer: Trupanion

By: margaret

Useful

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