Customer Service

Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.

72,990 total


Verified July 03, 2022

Milo

Very good. Fast and accurate.

Insurer: Trupanion

By: LOU

Useful
Verified July 03, 2022

always great service

always great service

Insurer: Trupanion

By: Jan

Useful
Verified July 03, 2022

Great pet insurance

Always quick response to claims which are filed at my vet which is sooo helpful. Personnel always very kind and helpful.

Insurer: Trupanion

By: Vicki

Useful
Verified July 03, 2022

always great service

always great service

Insurer: Trupanion

By: Jan

Useful
Verified July 03, 2022

Great pet insurance

Always quick response to claims which are filed at my vet which is sooo helpful. Personnel always very kind and helpful.

Insurer: Trupanion

By: Vicki

Useful
Verified July 03, 2022

Easy to submit claims.

Easy to submit claims. Customer service very helpful and friendly. Claims paid quickly. Much better than human insurance.

Insurer: Trupanion

By: Sylvia

Useful
Verified July 03, 2022

Please get Trupanion!

Everything was easy and quick!!

Insurer: Trupanion

By: Ivana

Useful
Verified July 03, 2022

So comforting to know we will be covered

Excellent the VCA filed it and it was approved while I was standing there waiting! Amazing. So thankful! I do promote Trupanion every chance I get.

Insurer: Trupanion

By: John

Useful
Verified July 03, 2022

Easy to submit claims.

Easy to submit claims. Customer service very helpful and friendly. Claims paid quickly. Much better than human insurance.

Insurer: Trupanion

By: Sylvia

Useful
Verified July 03, 2022

Please get Trupanion!

Everything was easy and quick!!

Insurer: Trupanion

By: Ivana

Useful

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