Customer Service

Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.

72,990 total


Verified July 04, 2022

Very nice and knowledgeable

Very nice and knowledgeable

Insurer: Trupanion

By: Brian

Useful
Verified July 04, 2022

Because I’m very happy with the quick response I get when needed.

Because I’m very happy with the quick response I get when needed.

Insurer: Trupanion Canada

By: Lorraine

Useful
Verified July 04, 2022

Great coverage with a friendly efficient team!

Great coverage with a friendly, efficient team!

Insurer: Trupanion Canada

By: Erin

Useful
Verified July 04, 2022

Professional, quick and easy.

Person we spoke to was amazing, very knowledgeable, pleasant and friendly. The process was quick and easy.

Insurer: Trupanion Canada

By: Jolene

Useful
Verified July 04, 2022

Quick, reliable and always there to help!

Quick, reliable and always there to help!

Insurer: Trupanion Canada

By: Mandy

Useful
Verified July 04, 2022

Very nice and polite

Very nice and polite

Insurer: Trupanion Canada

By: Karen

Useful
Verified July 04, 2022

Absolutely the best catastrophic pet insurance on the market.

Absolutely the best catastrophic pet insurance on the market. Great, compassionate, caring and very helpful representative. Quick and responsive service.

Insurer: Trupanion

By: Bennie

Useful
Verified July 04, 2022

Camile was amazing!

Camile was amazing!! Professional, empathetic. Outstanding customer service. We are very happy with our experience with Trupanion so far.

Insurer: Trupanion

By: Aerin

Useful
Verified July 04, 2022

Absolutely the best catastrophic pet insurance on the market.

Absolutely the best catastrophic pet insurance on the market. Great, compassionate, caring and very helpful representative. Quick and responsive service.

Insurer: Trupanion

By: Bennie

Useful
Verified July 04, 2022

Excellent option

Everyone we spoke with treated us kindly explaining every aspect of our selected policy. This was a very nice experience with trupanion...

Insurer: Trupanion

By: Linda

Useful

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