Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
72,990 total
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Fortunate to have Insurance
I have always found the assistants to be courteous and extremely helpful.
Insurer: Trupanion Canada
By: Barbara
I'm very pleased with the service and the staff are really great.
I'm very pleased with the service and the staff are really great.
Insurer: Trupanion Canada
By: Susan
No hassle coverage. Extremely satisfied.
My experience was great! Kind, quick and friendly. I didnât have to worry about anything financial while already stressed by my pups illness. The customer care were extremely friendly, helpful and understanding. Knew all answers to my questions about the policy including reassuring no cause and effect in the future just because I had a claim. I love Trupanion! DONT EVER CHANGE!
Insurer: Trupanion Canada
By: Stacey
service sympathique rapide efficace
service sympathique, rapide, efficace
Insurer: Trupanion Canada
By: Lambert
Very helpful and kind
Very helpful and kind
Insurer: Trupanion Canada
By: Kendra
Always Great Service!
Easy claim submission and always fast and great service.
Insurer: Trupanion
By: Kathy
Friendly and helpful response.
Friendly and helpful response.
Insurer: Trupanion
By: Janice
Easy people to work with
Friendly people who were not pushy and listened well.
Insurer: Trupanion
By: Bruce