Customer Service

Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.

72,990 total


Verified July 05, 2022

Fortunate to have Insurance

I have always found the assistants to be courteous and extremely helpful.

Insurer: Trupanion Canada

By: Barbara

Useful
Verified July 05, 2022

I'm very pleased with the service and the staff are really great.

I'm very pleased with the service and the staff are really great.

Insurer: Trupanion Canada

By: Susan

Useful
Verified July 05, 2022

No hassle coverage. Extremely satisfied.

My experience was great! Kind, quick and friendly. I didn’t have to worry about anything financial while already stressed by my pups illness. The customer care were extremely friendly, helpful and understanding. Knew all answers to my questions about the policy including reassuring no cause and effect in the future just because I had a claim. I love Trupanion! DONT EVER CHANGE!

Insurer: Trupanion Canada

By: Stacey

Useful
Verified July 05, 2022

service sympathique rapide efficace

service sympathique, rapide, efficace

Insurer: Trupanion Canada

By: Lambert

Useful
Verified July 05, 2022

Very helpful and kind

Very helpful and kind

Insurer: Trupanion Canada

By: Kendra

Useful
Verified July 05, 2022

Always Great Service!

Easy claim submission and always fast and great service.

Insurer: Trupanion

By: Kathy

Useful
Verified July 05, 2022

Friendly and helpful response.

Friendly and helpful response.

Insurer: Trupanion

By: Janice

Useful
Verified July 05, 2022

Easy people to work with

Friendly people who were not pushy and listened well.

Insurer: Trupanion

By: Bruce

Useful
Verified July 05, 2022

Always Great Service!

Easy claim submission and always fast and great service.

Insurer: Trupanion

By: Kathy

Useful
Verified July 05, 2022

Friendly and helpful response.

Friendly and helpful response.

Insurer: Trupanion

By: Janice

Useful

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