Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,088 total
Other Categories
Partners in the health and welfare of my dog
Trupanion has allowed me to focus on the care and well-being of my dogs without worry or concern for the cost of that care. Trupanion is a partner that assures my “girls” the best possible care. Thank you Trupanion!!!
Insurer: Trupanion
By: Alan
A+
I researched and spoke with over 12 pet insurance companies, and while most of them all offered the same services, what Met Life had that stood out was competitive pricing, with a customer service dept that was superior, by providing me with the exact info I was asking, without upselling me or talking negatively about the competition. They offer discounts for military too. Highly recommend getting s quote to see how competitive they truly are.
Insurer: MetLife
By: Susan
I got to speak with a human being immediately.
I got to speak with a human being immediately. She was very helpful
Insurer: Trupanion
By: Lucille
Because claims are processed quickly and customer service is excellent
Because claims are processed quickly and customer service is excellent
Insurer: Trupanion Canada
By: Nardia
Simply, the best.
Fantastic, extremely quick and exactly what we expected.
Insurer: Trupanion Canada
By: John
Excellent Service
They have been very helpful with all our needs and questions.
Insurer: Trupanion Canada
By: Christine
Trupanion is amazing.
Trupanion is amazing. Reliable. Knowledgeable. Compassionate.
Insurer: Trupanion Canada
By: Martina
You have always been there for my fur babies.
You have always been there for my fur babies.
Insurer: Trupanion Canada
By: Mary