Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
72,682 total
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Smartest Decision I Ever Made!
Lightening fast to review and pay claim. The whole process is super easy. Thank you!!!!
Insurer: Trupanion
By: Nanci
excellent service with the new sign up. I am a new client
excellent service with the new sign up. I am a new client
Insurer: Trupanion Canada
By: whitney
Good customer service reasonable policy
Good customer service, reasonable policy
Insurer: Trupanion Canada
By: Denisa
In our 3 years with you we have never had a bad experience you guys get it.
In our 3 years with you we have never had a bad experience, you guys get it.
Insurer: Trupanion Canada
By: Fred
Reliable Safety Net
The claims experience was excellent as usual. Good communication and explanation. Speedy receipt of cheque as well.
Insurer: Trupanion Canada
By: Sonia
Very friendly understanding patient answers all your questions.
Very friendly, understanding patient answers all your questions. Fast response to claims. Donât have to pay a deductible every year.
Insurer: Trupanion Canada
By: Heather
Allison was knowledgeable efficient and friendly.
Allison was knowledgeable, efficient, and friendly. Dealing with insurance companies of all kinds is (at best) tedious. But Allison put a friendly face (well, a friendly voice, I guess) on the process. You $hould give her a rai$e.
Insurer: Trupanion
By: David
Paula and Denis pets
10. No complaint at all. Trupanion is always here when needed to support us and our pets. Thank you
Insurer: Trupanion
By: Paula
Allison was knowledgeable efficient and friendly.
Allison was knowledgeable, efficient, and friendly. Dealing with insurance companies of all kinds is (at best) tedious. But Allison put a friendly face (well, a friendly voice, I guess) on the process. You $hould give her a rai$e.
Insurer: Trupanion
By: David