Customer Service

Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.

72,682 total


Verified July 23, 2022

Satisfied customer!!

Kendra helped me though the whole process. The plan and option were explained and was easy to understand.

Insurer: Trupanion

By: Marsha

Useful
Verified July 23, 2022

Excellent service and friendly

Excellent service and friendly

Insurer: Trupanion Canada

By: Daniel

Useful
Verified July 23, 2022

Friendly customer service that make you feel like they care.

Friendly customer service, that make you feel like they care.

Insurer: Trupanion Canada

By: Louise

Useful
Verified July 23, 2022

Trupanion eases my mind.

Very easy to follow instructions, and helpful with my password problem.

Insurer: Trupanion Canada

By: Sherrill

Useful
Verified July 23, 2022

always easy to use

always easy to use

Insurer: Trupanion

By: Teresa

Useful
Verified July 23, 2022

Brittany was very helpful

Brittany was very helpful

Insurer: Trupanion

By: Jamie

Useful
Verified July 23, 2022

Erica Jones

Easy to understand,explained in detail,very professional

Insurer: Trupanion

By: Erica

Useful
Verified July 23, 2022

Ellen was incredible. She really helped a lot

Ellen was incredible. She really helped a lot

Insurer: Trupanion

By: Christine

Useful
Verified July 23, 2022

Everything was simple.

Everything was simple. Leslie spoke fluid English so I had no problem understanding her. Keep it in America.

Insurer: Trupanion

By: Bobby

Useful
Verified July 23, 2022

Brittany was very helpful

Brittany was very helpful

Insurer: Trupanion

By: Jamie

Useful

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