Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
72,682 total
Other Categories
Awesome
As always quick and courteous
Insurer: Trupanion Canada
By: Cedric
Excellent service
Excellent service
Insurer: Trupanion Canada
By: Bonnie
I would highly recommend pet owners to purchase pet insurance with Trupanion.
I would highly recommend pet owners to purchase pet insurance with Trupanion. They are quick in response time with claims and provide direct billing to the veterinary clinics.
Insurer: Trupanion Canada
By: Paulette
Millie an Me
Megan was very helpful answered My question so I could understand, she made me and my dog feel important and not a paycheck.
Insurer: Trupanion Canada
By: Cindy
Quick fast and clear
Quick fast and clear
Insurer: Trupanion Canada
By: Jose
reliable service and a brand I trust
reliable service and a brand I trust
Insurer: Trupanion Canada
By: Catherine
TPLO surgery on Myah Rose
Trupanion did what it said that it would do and I am grateful that I had the right coverage for my dog when she was a puppy with no issues. I never imagine that I would have to have a TPLO at her age but it did happen. I am hoping that she will be back to her old self and walking as she used to on her leg.
Insurer: Trupanion Canada
By: Marlene
Your people and services seem to be second to none
Your people and services seem to be second to none
Insurer: Trupanion Canada
By: Tom
E actually responding to your question.
E actually responding to your question. All you representatives are genuine friendly and caring! Great attitudes.
Insurer: Trupanion
By: Gilbert
Everyone at Trupanion customer service is great to include Kylee!
Everyone at Trupanion customer service is great, to include Kylee! You guys at one of the very best companies that I have dealt with in my whole lifetime--the way companies should be--great customer service!
Insurer: Trupanion
By: Deanne