Customer Service

Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.

72,682 total


Verified July 27, 2022

Answered all my questions

I called to ask some questions about insurance and I believe it was Bevin that answered the phone and was very helpful. Answered all my questions and reassured me so I purchased some insurance for my puppy

Insurer: Furkin

By: Marlene

Useful
Verified July 27, 2022

Friendly and efficient

Friendly and efficient

Insurer: Trupanion Canada

By: Vijay

Useful
Verified July 27, 2022

Excellent service as always

Excellent service as always

Insurer: Trupanion Canada

By: Joanne

Useful
Verified July 27, 2022

Honestly the best experience with trupanion no issues and very quick response when I submitted my claim and fast with the reimbursement as well makes me feel so much better about choosing trupanion for my cat

Honestly the best experience with trupanion, no issues, and very quick response when I submitted my claim, and fast with the reimbursement as well, makes me feel so much better about choosing trupanion for my cat

Insurer: Trupanion Canada

By: Coalie

Useful
Verified July 27, 2022

Pour mes besoins et mes moyens le produit de Trupanion est le meilleur.

Pour mes besoins et mes moyens, le produit de Trupanion est le meilleur. J'ai eu 2 autres chiens assurés avec eux et j'ai toujours été très satisfaite du service et croyez-moi, je suis une cliente exigeante! Julie

Insurer: Trupanion Canada

By: Julie

Useful
Verified July 27, 2022

Préposée était courtoise patiente et professionnelle

Préposée était courtoise, patiente et professionnelle

Insurer: Trupanion Canada

By: Francois

Useful
Verified July 27, 2022

Super équipe

Réponses rapides accessible en tout temps professionnel !

Insurer: Trupanion Canada

By: Marguerite

Useful
Verified July 27, 2022

Very good company and knows how we value our pets

Very good company and knows how we value our pets

Insurer: Trupanion Canada

By: Sandra

Useful
Verified July 27, 2022

Great service

Easy to enroll and file a claim, great customer service and fast payment of claims.

Insurer: Trupanion

By: Michael

Useful
Verified July 27, 2022

Great Service

Because of the quality of service

Insurer: Trupanion

By: David

Useful

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