Customer Service

Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.

77,088 total

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Payment Experience 15,064

Claim Coverage 64,807

Customer Service 77,088

Price Satisfaction 23,540

Other 15,661

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15591 - 15600 of 77088 results

April 28, 2023

Every Bit Worth The Money

Seriously, an A++ experience. And no, I'm not a robot or a shill. We had Healthy Paws before MetLife and they were awesome too! But MetLife was cheaper through my new employer so we switched. But they aren't A++ because they're cheaper. It's everything else. They reimburse quickly using Zelle which is awesome. When I forgot to upload SOAP notes they contacted my vet for them instead of just declining the claim. They're timely and they don't not-pick to get out of payment. A very fair company! Plus they have bereavement care in their policies which no other provider I've seen has. Very well thought through company and worth the price.

Insurer: MetLife

By: Christopher

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