Customer Service

Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.

72,095 total


Verified September 05, 2022

Great!

Always a fantastic experience!.

Insurer: Trupanion Canada

By: Erika

Useful
Verified September 05, 2022

Always excellent caring service.

Always excellent caring service. Very helpful snd informative.

Insurer: Trupanion Canada

By: Bernice

Useful
Verified September 05, 2022

Always excellent service

Always excellent service

Insurer: Trupanion Canada

By: Phyllis

Useful
Verified September 05, 2022

Very straight forward and easy to use!

Customer service was great!

Insurer: Trupanion Canada

By: Patty

Useful
Verified September 05, 2022

Easy to get through knowledgeable staff.

Easy to get through knowledgeable staff.

Insurer: Trupanion Canada

By: Rachel

Useful
Verified September 05, 2022

Great fast and efficient

Great , fast and efficient

Insurer: Trupanion Canada

By: Kathy

Useful
Verified September 05, 2022

I am other than every dog/cat Trupanion"s biggest fan.

I am, other than every dog/cat Trupanion"s biggest fan. Just like everyone else who has used Trupanion is an honest company, extremely efficient and friendly. Trupanion is your pet's best friend.

Insurer: Trupanion Canada

By: Thais

Useful
Verified September 05, 2022

Trupanion exceeds expectations!

Impeccable customer service. I promote Trupanion to whoever has our gets a dog or a cat.

Insurer: Trupanion Canada

By: Heather

Useful
Verified September 05, 2022

Excellent prompt service

Quick fast response from my claim

Insurer: Trupanion Canada

By: Sherri

Useful
Verified September 05, 2022

Staff was friendly prompt and easy to deal with.

Staff was friendly, prompt and easy to deal with.

Insurer: Trupanion Canada

By: Donna

Useful

Compare top pet insurance providers plans.