Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Disappointed with coverage
Our dog's tooth cracked and she had to have it extracted. Part of the extraction process involved teeth cleaning, and Pets Best refused to cover this charge even though it was not a preventative cleaning. We called them to explain this and they still refused to cover it.
Insurer: Pets Best
By: Valerie
Not worth it
Does not cover anything and terrible service
Insurer: Trupanion
By: Peyton
They rob me for 2 years
The Fetch Pet Insurance is an easy way to rob people in need that loves their pets the customer service line is terrible you can't get through with a live person.I have Fetch for 2 years now and the first time I submitted a claim because it was an emergency my claim was denied. I sent the all documents they were required and their answer was a nonsence response for the denial. I would be nice to know before I spend thousands of dollars that FETCH TRULY DOES NOT COVER ANYTHING AND THEY JUST STEAL YOUR MONEY.
Insurer: Fetch
By: Evelisse
Satisfied customer
I think Health Paws is a good insurer. Filing a claim online is very easy. They are pretty prompt in making a decision and the reimbursement is made directly into one's account, which also saves time. There are some exclusions and deductibles, but overall, I think the product is a good and fair value for the premiums.
Insurer: Healthy Paws
By: Eric
Easy, quick
App is great for processing claim. Easy. Quick
Insurer: MetLife
By: Cyndi
CROOKS
Horrible company. Denies every claim. Do not waste your time or money!!!’nnn
Insurer: Fetch
By: Gary
SCAM ARTISTS!!!!!!
Do not choose Fetch for your pet insurance. They deny everything! My vets even sent letters disagreeing with them denting my claims and they still would not cover what their policy states., horrible company
Insurer: Fetch
By: Shauna
Good Insurance
I got this insurance in case of something unexpected. I didn't expect to actually use this insurance for such a young dog but my 2-year-old Corgi ended up with multiple bouts of Colitis and we are still searching for the cause. Healthy Paws has reimbursed quickly and has been super easy to work with. I'm so glad I elected to go with them when I got our Corgi. I don't worry about the vet bills so much now that I know they reimburse quickly and easily.
Insurer: Healthy Paws
By: Shelley
Bad attention and no good communication with veterinary
My pet Cala, had intestinal diarrhea. The Veterinary said high and clear that you guys will cover the expenses of his treatment 100%. Since she had it last January we did the claim but your answer always was negative. I'm quite tired and disappointed and I feel scammed and cheated... I have been paying the insurance every month and also my cat's sickness. I will leave a google review also to allowed everyone know that you are not a reliable company... Thanks
Insurer: Pets Plus Us
By: bernat