Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Great Company
Our Fig required knee surgery costing over $3000. After surgery, we submitted our claim to Healthy Paws. The process was so easy. In about a weeks time, we had a check allowing us to concentrate on caring for our sweet girl instead of worrying about a huge vet bill. The company even sent an email inquiring about Fig's recovery. It was so comforting to have Healthy Paws as Fig's health partner!
Healthy Paws is the best pet policy I’ve had
I have dealt with multiple human and pet insurance companies in my lifetime and none have been as easy to deal with as Healthy Paws. The claims submission process is incredibly streamlined, the turnaround time for reimbursement is quick, and it is easy to access benefits. Other companies put up many barriers to accessing benefits, so it is much appreciated to not have to deal with that while also caring for a sick pet. I really couldn’t ask for more, and that is very rare in the world of insurance. Thank you, Healthy Pets, for making the process so easy!
Insurer: Healthy Paws
By: Allison
Healthy Paws Fantastic Service/Coverage/Cost
I'm so thankful we chose Healthy Paws for our dog Wolfgang's health insurance when he was just a puppy! The contract was straightforward to understand -- and Healthy Paws has ALWAYS reimbursed what we agreed to and the percentage. There's no fine print loopholes, which is a tremendous relief. The on-line claim submission is easy and reimbursements happen quickly -- usually within a week! Amazing. Premiums have risen, proportionate to overall cost of veterinary care. We were told upfront this would happen, but it would not be increased due to any claims. I've found this to be true. Our first claim was after a bad car accident and Wolfgang was seen at an emergency vet. It was pretty late in a traumatic day so I called in the hopes someone could walk me through the process. A lovely, compassionate woman answered the phone and got the ball rolling. Rehab was recommended after the complex surgery, and Healthy Paws covered the number of visits the vet recommended. I am certain this is why Wolfgang doesn't have mobility issues at nearly 10 years old! Eight years later, Wolfgang is having GI issues that our primary vet recommended we see a specialist for. Healthy Paws is still covering what we agreed to in the policy, in a timely manner and with compassion. If you're looking for pet health insurance (and you really should) Healthy Paws is the best company to use.
Insurer: Healthy Paws
By: Barbara
Beware of this company
I would not recommend this company at all. They did everything they could to not pay, to the point of twisting my words as a pet owner and using that version of events instead of what was determined by veterinary professionals. Even after I put my pets through x-rays and ultrasounds to be thorough and ensure a correct diagnosis, Pets Plus Us did not care about the results determines by professional vets. Even though my cat has a health issue that was discovered after we got insurance and should be covered, I have zero confidence that Pets Plus Us will protect my pets and I have cancelled our policy.
Insurer: Pets Plus Us
By: Monique
Becca Insurance
I have had the Sam insurance for 1 years Fetch is tops They have paid my insurance by the policy rules an I appreciate that you always know what to expect from them My pet has had lot of Medical problems in the past year Thanks to Fetch she has had the best care no questions ask I don't ask for any thing my policy says is not covered I can't ask any more from them Thank You Fetch plan
Trupanion is the best
My one year old ate an sos pad and became sick and lethargic Our veterinarian Dr Rubia at Humber Valley took excellent care of Olive and explained everything Having Trupanion insurance proved to be the right choice because the claim process was fantastic and fast.They texted me everything as it was happening.Great service TrupanionNot having to worry about financial costs just getting the best care for Olive who is doing great After rates were increased I considered canceling Trupanion customer for life 🙏
Quality Pet Insurance
Healthy Paws is good pet insurance. Easy to file claims, no hassle payments, and reasonable rate of reimbursements.
Insurer: Healthy Paws
By: Steve
False Information
I spoke with a representative before starting my account and directly asked if any future bloodwork, allergy shots, and ear infections would be covered under my policy. I was concerned because while my dog did not have any conditions at the time, she had previously had issues with allergies. My vet confirmed that she was healthy at the time of starting my policy. I was explicitly told all of that would be covered under my plan. When I submitted a claim for bloodwork due to my dog’s odd behavior and allergy shots for a rash she was exhibiting, both were denied. After talking to a customer service representative, she claimed that since my dog had an ear infection previously, all allergy related issues would be counted as prior conditions. She also said that bloodwork was not covered even though the representative originally told me it would be. I had heard rumors of Pets Best being a scam, but I decided to trust the representative anyway. This experience definitely verified these rumors.
Insurer: Pets Best
By: Madison
Recent Claim
Healthy Paws coverage is great and payment to claims very quick with direct deposit. Thank You HP!
Super easy and helpful
Our dog had a torn dew claw, and Greenlake Animal Hospital did a great job fixing the issue. I was dragging my feet getting reimbursed because I was worried about the time and effort, but Lemonade was amazing. The process was quick, and simple. We were approved and reimbursed faster than I could have imagined. I hope I never need to use it again, but I know the process will be simple if I do.