Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
59,211 total
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Quick/easy claim turnaround
Lemonade made the claims process seamless, from describing what happened to uploading documents, and to settlement. I am appreciative of the agent who worked my case.
Insurer: Lemonade
By: Tina
LONG Approval Time
Overall I am satisfied with my claims being approved, I’ve submitted two claims and had no issues. However, both times it has taken over a month for the claims to be reviewed. It’s so disappointing, there’s no reason for it to take this long. So many reviews say the same thing. Hire more people!!! I’ve seen/heard that other pet insurance companies take around a week. Waiting over a month is insane in my opinion. I am contemplating switching.
Insurer: Pets Best
By: Taylor
Excellent Investment for my Fur-baby and me
My pup was rescued at the age of about 6 and we signed up for Healthy Paws Pet Insurance right away after reading a Consumer Reports (if I remember correctly) recommendation. The article definitely put them at the top of the heap. We've had a few health scares over the years, most recently a surgery that left a 3" scar on her tiny leg, but removed a dangerous growth (hopefully permanently). Healthy Paws' website is easy to navigate, contains helpful information, and it is super easy to fill out a claim form. They respond immediately to acknowledge your submission and pay claims very promptly. It is top of the line insurance and there are no lifetime limits; of course, the cost is commensurate.
So thankful
Not sure where I would be today without this coverage. This has been a lifesaver during TPLO. So easy. Money was there when I picked up my pup.
Insurer: Trupanion Canada
By: Jon
Affordable Policy Designed to Fit My Needs
Pets Best Pet Insurance had many different options to fit my needs. I selected a 90/10 illness/accident policy since we do not have fleas and heartworm in my area, and I only needed protection for emergent illness/accident. The reasonableness of their monthly premiums allowed me to get higher coverage percentage at a lower rate than other companies' premiums. My pet then became ill and had to see a specialist. Pets Best has honored my policy and paid claims submitted in a quick and timely manner, alleviating some of the stress and burden associated with my pet's illness. Hats off to Pets Best for providing a quality product at a reasonable price. Me and my dog Oscar appreciate your company. Be sure to check out this company when shopping for pet insurance.
Thank you
I have nothing bad to say about Trupanion. My German shepherd Sascha got sick early on with a lifelong pancreatic condition. After all of these years, they have never fought me or tried to deny a single claim. With as expensive as her medication is, it is not an exaggeration to say that they have saved her life. They have paid us more than we have them since this happened and yet not a single incident of pushback. If you want the best for your pet, you really need to trust Trupanion. They are there for you through the good and bad. Thanks!
Love METLIFE
So glad we had the MetLife dog insurance. This past summer my Frenchie suffered a horrible seizure and had to stay in the hospital for 4 days - then we had to go visit a neurologist vet. Thousands of dollars..... Already had met my deductible and very happy to say I got 90% back! It is very easy to submit the claims - and reimbursement comes in about 3 weeks. So happy I had the insurance.
Quick payments
Great experience with Hartville. Payments arrive quickly. Premiums have stayed constant.
Insurer: Hartville
By: Christopher
Thank You!
My cat, Scout, after losing weight for a year, was diagnosed with Clostridium Perfringens. Having PetsBest insurance allowed us to get her the treatment and medications she needed to get well. Your staff, both on the phone and by email, was considerate, informed and helpful. I have since recommended PetsBest to my neighbors and friends, several of whom have bought policies for their pets. Thank you for your excellent service and quick response to my needs. It’s frightening when our little ones get sick so, having your insurance, gives us real peace of mind.
Insurer: Pets Best
By: Mary
Healthy Paws
I filed a hefty emergency vet care insurance claim on a Sunday afternoon and it was settled within 72 hours. I’m very impressed with the ease and efficiency of the claim process- one less thing to worry about during such a stressful time in our lives