Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

59,211 total


June 17, 2024

Exceptional Support and Care for My Cane Corso, Luca

I am extremely grateful for the support provided by ASPCA insurance for my 4-year-old male Cane Corso, Luca. Recently, Luca experienced bloody urine, which was a worrying and stressful situation for me. After consulting with Pilchuck Veterinary Hospital, I was able to focus on making the right decisions for Luca's care without the added burden of financial concerns. The worst feeling in the world is knowing your dog is suffering and feeling helpless because of financial constraints. Thanks to ASPCA, I didn't have to choose alternative care plans due to cost. Instead, I was able to provide Luca with the best possible care he needed. The customer service was outstanding, and the claims process was smooth and hassle-free. With the direct deposit reimbursements, the claim process has much improved, with payments being received in just a few days. This support allowed me to prioritize Luca's health and well-being during a challenging time. Thank you, ASPCA, for being there when we needed it the most.

Insurer: ASPCA

Veterinarian: Pilchuck Veterinary Hospital

By: Pedro

Useful
June 16, 2024

Easy Claims, Excellent Coverage

Lemonade offered competitive rates for our 5 yr old Golden, so I figured it was worth switching from a previous provider and giving them a try. So far, coverage has been great, claims are very easy via the app, and service is excellent overall.

Insurer: Lemonade

By: CC

Useful
June 15, 2024

Very Pleased

I am very please and thankful that I have the insurance coverage for my animals because I got reimbursed money and it only took a few days for it to be wired to my bank.

Insurer: Lemonade

Veterinarian: Cumberland Animal Hospital, Dr.Alison

By: Dee

Useful
June 15, 2024

Pets Plus US for the win!

My beautiful chocolate lab had TPLO surgery when she was 1.5 and now the other leg at 4.5. Both times she has needed this surgery, both the Vet (same animal hospital) and the insurance company were amazing. The estimate was submitted, approved in 48hrs and the claim paid to me within 7 business days of her surgery. Zero hassles or issues. Submitting a claim on your own is simple, fast and easy. I will never own another animal without pet insurance from Pets Plus Us! Highly recommend!!!

Insurer: Pets Plus Us

Veterinarian: London Regional Vet

By: Shannon

Useful
June 15, 2024

Pets Best is the BEST!!!

I am so grateful for our dog's medical team and everyone at Pets Best! It is not easy to see your pet in pain and discomfort. The customer care team and Pets Best supported me throughout these difficulties and helped me understand the claims process, and the unlimited cap on our coverage is making it possible for us to give our dog the medical care he needs for the rest of his life. Our first set of claims added up to $2,700, just to figure out what was wrong and get the meds he needs. Pets Best paid out, as promised, and made the claims process easy! Thank you to everyone at Pets Best and thank you to all the amazing doctors and specialists who are providing such great care for our beloved pup!

Insurer: Pets Best

By: Shara

Useful
June 15, 2024

PB Takes your premiums but rarely pays

I am not really happy with Pets Best. I pay a lot in premiums, but it seems nothing is covered. When they do cover anything, it is only a partial coverage and that is applied to the deductible. With only a small "covered amount" applied to the deductible, it is almost impossible to meet that deductible. The return on investment is low to nonexistent. With that said, I am sure that if there was a major illness or accident, that this insurance would be invaluable. I will keep this insurance for now and presently supplement this policy with a program through my vet's office.

Insurer: Pets Best

By: Trampas

Useful
June 14, 2024

Coastal Care Veterinary emergency hospital

Coastal Care Awesome place to take your pet. They are compassionate , caring and knowledgeable. The cardiology department definitely knows their stuff. They answer every question ....... there are no stupid questions. The Pets Plus Us insurance company for pets is definitely worth it. I had a substantially large bill. After submitting my bill to Pets Plus Us, I had my refund in less then a week. Amazing! Thank you Claudette

Insurer: Pets Plus Us

Veterinarian: Coastal care veterinary emergency hospital

By: claudette

Useful
June 14, 2024

Extremely pleased with Health Paws

I bought Healthy Paws when my dog was between 1 and 2 years. He was just shy of 10 years when he was diagnosed with 2 types of cancer, needed surgery and chemo and was given 2 to 6 mo to live if untreated. Thanks to my policy, my dog is still with me and turns 12 next month. I don't know how I ever could have afforded all the treatment and ongoing followup visits and medications on my own. Healthy Paws has never given me problems and the turnaround on payout is super fast. I have the 90% reimbursement policy.

Insurer: Healthy Paws

By: Kathy

Useful
June 13, 2024

Cancer and my Boxer

Embrace provided excellent coverage when my boxer was diagnosed with cancer of the jaw and had to have a jaw removal and then chemotherapy. This was the second boxer with cancer, and for the first one they paid out over $18K over two years which is a LOT to provide the excellent care required by lymphoma, giving her an extra 2 years. I would never NOT have pet insurance and I am happy with them, four boxers now, one at a time.

Insurer: Embrace

Veterinarian: Marina Village Veterinary Hospital

By: Linda

Useful
June 13, 2024

Insurance Covered Major Dental Work

My elderly dog needed major dental surgery which was carefully and respectfully provided by my local vets. She was tested to see if she could handle anesthesia (she could) and surgery went well. When I submitted my claim, the insurance covered easily half of the costs which was deeply appreciated. Being a resilient mixed breed (poodle, schnauzer), she recovered quickly and is back to demanding attention, walks, treats and meals.

Insurer: Nationwide

Veterinarian: North End Pet Hospital, Tacoma, WA

By: Patricia

Useful

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