Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Very happy with Healthy Paws
I've been with Healthy Paws for several years now and only recently needed to submit claims for my aging doggy. In every instance, I have been very very happy with the immediate response and conclusion. It was simple and quick and the agents working were always so friendly and answered any questions. Their customer service is definitely exceptional. We are VERY happy with Healthy Paws. I recommended them to my sister with two dogs as well.
Insurer: Healthy Paws
By: Lily
Satisfied customer 😁
In a world that is changing, and not as dependable as in the past, not as trustworthy., it helps me to know there are those institutions, agencies, companies, etc that do not change. You are one of those providers that still care about your customers and our pets. I can count on when I have a claim you process it and get feed back back to me. Reimbursements are timely. Customer service is ready and willing to help and answer questions. I appreciate that. Kindnesses is a must in these days and you have been kind, and caring. Thank you for your efficiency and your patience and for your being there for. Us and our. Babies (pets). God bless you all. Romans 10:9
DON'T USE THEM
My dog had a piece of glass in her foot and they denied the claim saying it was a routine checkup. Are you kidding me?? Someone should report this people.
Insurer: Pets Best
By: Mark
They will find any reason to try to deny claims
This company will happily take your money for years and then when a claim is made try to find reasons not to pay. Pre-existing conditions make sense but when they start to blame other ailments and issues on that issue just so they don't have to pay, it's criminal. Their customer service team is very nice and sympathetic, they may even agree that it's the wrong decision but they do not have a say.
Insurer: Pets Plus Us
By: Sean
Indoor Cat got out and got in a scuffle with an animal
He broke his pelvic and we had lots of bills to try to see if he could get better. ASPCA quickly repaid us. Yeah! He's getting better and we didn't have to put him down.
Insurer: ASPCA
By: M COLLEEN
Huge disappointment
Once Pet Plan sold to some other company and became Fetch, the entire website, app customer service, and coverage went down significantly. Pet Plan was awesome, Fetch is awful. It’s impossible to get a customer service person on the phone, their chat bot is broken, and their coverage has become very scammy. I plan to move my pets to another insurance.
Insurer: Fetch Canada
By: Al
Great Service
When my dog got sick, I was able to submit claim very easily thru the app. Got reimbursed 24 hours later.
Insurer: Lemonade
By: Zachary
Healthy Paws is AWESOME!
Over the past 8 years with 2 pets, we've had occasion to submit claims through Healthy Paws. We've ALWAYS found their service to be friendly, efficient, professional, and the processing of claims to be VERY timely and quick! Their personal assistance and prompt communications are a pleasure to experience. We remain VERY HAPPY with Healthy Paws and regularly refer them to friends and family!
Insurer: Healthy Paws
By: Steve
Quite atisfiewd with Metlife Pet
Have filed several claims with Metlife for substantially more than I have paid in. the paid claims in 2 weeks or less with no fight, disagreement or challenges. It has been well worth what they charge.
Insurer: MetLife
By: edward
Latest 1 comments
My Puppy broke his leg at 6mo and needed surgery, Metlife paid the full amount of coverage with no problem and I received the full amount in less than 10 days after filing the claim. They are always helpful and no long hold times when I call. 100% paid after a $250 deductible is an awesome plan! Thankyou!