Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Pet Insurance
I have had Pets Best Insurance for the last 25 years for my dogs. I have always been impressed with the ease, communication with claim and the response time of Pets Best Insurance. As long as I have dogs, I will have Pets Best!!!
Peace Of Mind
"I'm so glad I insure my pets with Pets Best. It offers peace of mind knowing I have coverage to protect my furry family."
Easy Claim Submissions
The process of submitting a claim is simple. The app walks you through the steps. I have the highest coverage available, but I submit everything even if I know it's going to be rejected so they have a record of the cost people pay for things. It's the only way there will be an increase in how much is reimbursed. Payout on flea/tick/heartworm medications and vaccinations isn't very high per year when you consider the true cost of the medications. When I told a vet what was covered, they asked if it was the 1980s.
Maintenance Visit
This was the first time I have used Pet Insurance and could not be happier. The process was very simple and more was covered than I thought.
I wish human medical claims experience was 1/2 as good as MetLife Pet
I have 3 cats (1 old and 2 middle-aged) and every one of my claims experiences with MetLife Pet has been easy: there is acknowledgement and follow-up, documentation is clear and understandable, and every interaction is timely, professional, and courteous. If I had 1/2 this level of service from my own medical insurer, I would be thrilled. What does and doesn't get paid, is clear, and clearly reflects the policy terms for which is signed up.
Insurer: MetLife
By: A
Thankful for Healthy Pets
This is the second time in two years that our dog has needed a major surgery. First he had a spinal surgery, and recently knee surgery. If it weren’t for Healthy Paws insurance (that we’ve had since we first got Murphy) we would never have been able to afford to give him the care he needed. I couldn’t be more grateful. Thank you Healthy Paws. Also, submitting claims is so easy and every time I’ve been refunded within a few days.
Insurer: Healthy Paws
By: Heather
Pet’s Best
Good company, always pay the claims, but the processing time was horrible. It was six weeks from the beginning of the claim until I got paid. However, that has recently improved within the last several months and things are going pretty quick. I’m not sure what changed, but it has been a big improvement in processing claims time
Pet's Best makes Pet insurance worthwhile & easy
We've had Pet's Best Insurance for our last 2 Labs. They are great to deal with. Our current Black Lab is healthy and we've only had a few claims, which were easy (as you would expect). Our Chocolate Lad was diagnosed with Epilepsy at 2 yrs old. Then contracted a rare form of cancer at age 5. He put up a valiant 2 yr fight but ultimately succumbed. But having Pet's Best insurance made things so much easier by making the financial burden manageable. Not o mention they ALWAYS paid. No questions asked, unlike my human medical insurance! Pet's Best is A++++++ in my book!
Terrible
This insurance company is a scam. Me pup had a mass in her stomache removed. Last year in chart it said dog has black mass ( which was not a mass but spot). They would not pay bc she already had a Mass on her. It was never even removed. So it doesn’t matter now to bother bc any other “mass” she gets they won’t even pay for. Why bother having insurance??