Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

59,035 total


March 01, 2025

Best pet insurance ever!

My beautiful baby, Moneypenny (10) had just visited my vet for a possible neck injury. She was sent home with A LOT of medication. She had a reaction and started vomiting and pooping blood! I took her to the emergency vet and she went to ICU for a few days then discharged. But, immediately it started happening again! Two more days ICU. Nearly $3k total in vet bills. Healthy Paws covered all the agreed procedures and medication. This is her fourth time with a $1000+ vet bill and they have come through with reimbursement within 72 hours of claim submission every time! They even emailed to ask how she’s doing. I’ll gladly keep paying!

Insurer: Healthy Paws

Veterinarian: Greater Annapolis Veterinary Hospital

By: Sally

Useful
March 01, 2025

Super Fast- Easy to Understand

Super easy claim process. Super fast payment processing. Great claim detail explaination. Highly recommended and very happy so far!!

Insurer: Pets Best

Veterinarian: Harris Pet Hospital

By: Julie

Useful
March 01, 2025

Paying for the extras. Today, it's Proin & Apoquel

We use Pets Best insurance for our 5 year old Doberman. They have reimbursed us 90% for UTI visits & meds, Apoquel, Proin, Echocardiogram for shortness of breath when running., stool specimens, antibiotics, etc. We can swing the routine costs of having a dog, but we're grateful for the insurance to cover the extras after our $500 deductible. Highly recommend.

Insurer: Pets Best

Veterinarian: Haven Lake Animal Hospital

By: Patricia

Useful
March 01, 2025

Pets Best was the way to go

After reviewing all the insurance options for our dog, Duke, I am very pleased with the coverage and service from Pets Best. After a recent knee surgery, we were reimbursed for our expenses in about 2 weeks after the claim submission. The app is easy to use and makes it easy to check on claim status. I work in the (human) insurance industry , and can say this claim was paid quicker than most claims that come through our office.

Insurer: Pets Best

By: Amy

Useful
March 01, 2025

Pets Best Claims - Easy Peasy!

The Pets Best claims process is easy, efficient, and the underwriters process the claims swiftly when provided with the information they need. I recently signed up for auto-deposit, and the funds go right into my checking account. I can't ask for more than that! Everything is Easy Peasy!

Insurer: Pets Best

Veterinarian: Los Alamitos Animal Hospital

By: Jill

Useful
February 28, 2025

When you need it it helps

My Experience with Metlife Pet Insurance was as follows: Easy claim submission, document uploads through the app or email and a quick review period. But if you are a first-time claim submitter, I will warn you about the SOAP NOTES HELL LOOP. You can submit everything, but if you don't submit soap notes and previous medical records for your pet's entire life, the claim will be delayed or denied. That part was frustrating, but after all documentation was sent in, my claim was approved and paid fast directly to my bank account.

Insurer: MetLife

By: R

Useful
February 28, 2025

Pets Best really are great

I have all three dogs insured with Pets Best. It's been nothing but great service. Everything is so hands off.. I just load the invoice and within a cpl weeks I have the funds deposited into my bank account. My dog had had four surgeries all covered by Pets Best with absolutely no push back.

Useful
February 27, 2025

Best Purchase for pet

I purchased Healthy Paws based on pamphlets from our Vet at his first exam. I have never had a claim denied ! They have paid promptly and even though the veterinarian fees are not covered nor vaccines, his medications and surgeries were paid promptly with no hassle! Two surgeries were over $5000 each. His meds are all covered which is great at $200 for some . Altogether, I would recommend Healthy Paws. You can pick your deductibles, copay’s according to your budget. They pay promptly and face it, things happen! I don’t know if I would have been able to afford this sweetheart of a dog his surgeries and meds without insurance

Insurer: Healthy Paws

By: Carol

Useful
February 27, 2025

Pets

This pet insurance is pretty good . The app is easy to use and they are very good at keeping you updated on your claim

Insurer: Pets Best

Veterinarian: Fisher Animal Hospital

By: Elizabeth

Useful
February 27, 2025

Financial Support When You Need It

"I had PetsBest Insurance for a couple years before needing to file a claim. When I filed the claim everything was processed and paid quickly. Insurance of any kind is one you have in hopes to not really use it and then when you have to you hope it will pay out like you thought. I would recommend PetsBest to anyone. "

Insurer: Pets Best

Veterinarian: Wheaton Animal Hospital

By: Robin

Useful

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