Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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E LIVE PETS BEST! Simply the best pet insurance anyone could ever hope for!!
"We have a wonderful almost 6-year-old Siberian husky, and she never had a single issue until last summer when she stuck her whole face in a porcupine :-(( we had just signed up for Pets Best, and we're so grateful to have them reimburse us for the Emergency Vet at 2 AM! Two months later, out of nowhere, Ember was diagnosed with a soilborne bacterial infection in her gut, and it has proven to be an extraordinary challenge to overcome. Additionally and possibly related, she developed an infection in and around her eyes; another complicated issue to address. Our claims have been expensive and extensive, and Pets Best has been absolutely incredible!! With everything finally resolved (we hope) we have referred every dog (and cat) owning friend that we have to Pets Best. Our daughter, with two golden retrievers ages 10 & 5, uses a different company and isn't nearly as happy as we are, even though it is more expensive. She will soon be getting a new dog, and can't wait to switch to Pets Best! We couldn't be more impressed with the extraordinary service they provide, the kindness, compassion, and professionalism of their phone staff, including their emergency call in option. They are quick to respond and if there is a delay, they communicate the reason clearly. It's an absolutely wonderful company and we will NEVER use anyone else. I hope that we can stop incurring charges!! Thank you thank you thank you, Pets Best!!!
Dog attack-Bite wound, nearly all of the Emergency Vet Bill reimbursed!
"I decided to get the Accidents and Injury insurance for my 8year old Chihuahua mix, last year and I paid $108 for the whole year, which if you break it up, it ended up being $8/month. I was out walking with my dog, and a dog broke loose from its fenced patio (and was tied up too), and came and attacked my dog. She sustained a bad bite wound, which resulted in my going to the Alliance Emergency Vet that night. The bill was about $1,300 and after I filed a claim with Pets best, I got $915 reimbursed back to me. Quite a deal! Very worth it. I was able to add my bank account so when the reimbursement came in, it was just directly deposited to my bank account. This is my first time with pet insurance, but I am sure glad that I got it! "
Insurer: Pets Best
By: Jade
Speedy Claim Results For An Ear Infection
My dog had an ear infection that required a visit to the vet. I submitted a claim which included the exam, lab tests, and medication. I received a email immediately saying that my claim had been received and about two days later, another email came saying I was been reimbursed for the vet visit. I think the money was deposited in my bank account a few days later. I was pleased at how quickly this all occurred.
Pets Best is the BEST!
We Love Pet's Best insurance! The ease of submitting a claim is wonderful. Recently I have noticed a shortened processing time for claims as well with my last one for a medication reimbursal being processed in less than 24 hours! We HIGHLY recommend Pet's Best....They have been wonderful in caring for our Husky/Rat terrier mix, Miss Maggie Blossom! If you are considering adding a fur baby to your family I highly recommend Pet's Best Insurance!
Pets Plus Us
My 8 year old Corgi mix needed ACL surgery. Pets Plus Us was very quick in approving, and paying for, all preliminary exams, x-rays, blood work, etc. I sent them an estimate prior to the surgery. the surgery was on a Saturday and the insurance money was in my account before the end of the week. You can't ask for better service than that,
Insurer: Pets Plus Us
By: Charles
Self Insure
I have had this company, Fetch, since day one. Of course, it was a different name 11 years ago, but they are the same players. At the start, it was pretty cheap at 100 percent coverage, no deductible, but honestly, as the years went on, they went from full coverage to a total of 5000 per year at 70% with a 500 deductible...and of course, the premium was lots more. Getting a claim was a nightmare by the time of all the deductibles. I had a check for 17.34 cents, which I kept as a souvenir of my stupidity. Even if I saved $100.00 monthly for 132 months, I would have $13,200.00 in self-insurance. My total return on all vet bills was around $537.00 from the insurance company. Don't do it if you have discipline opening a separate account you use only for your pet. Thanks for reading
Insurer: Fetch
By: pat
Submission of Claim for my dog Sydney
I have been using Pets Best Insurance for my dog since I rescued her at age 3 in 2020. I have submitted claims for bloodwork, surgeries, dentistry, etc for 5 years now with no issues. The ease of submitting claims and payment payouts are quick, explained thoroughly and I am completely satisfied with my pet’s insurance policy and coverage.
Not worth the expense
Nearly all claims submitted over 2+ years were denied outright or when paid the reimbursement was a fraction of what we paid to our veterinarian. Even with partial reimbursement when our dog had pneumonia and our cat had skin lesions we never came close to the amounts we paid for premiums. We would have better better off just paying the vet bills with no insurance rather than paying the premiums.
Insurer: Embrace
By: Gregory
Love Pets Best
I have a senior dog with arthritis and a heart condition, so I have had a lot of claims with Pets Best. The claims process is super easy and Pets Best has paid all of my claims without question. I highly recommend Pets Best.
Extremely easy claim process
I was so worried about having to pay for a large emergency surgical bill up front. I didn't have time to reach out to insurance since my dog was suddenly paralyzed in his back legs. I put the $9k deposit on my credit card to rush my dog to emergency surgery -- I crossed my fingers that insurance would cover it. I've read some horrifying stories about claim delays and rejections so I was a bit anxious. However, I cannot recommend Pets Best enough. They're significantly cheaper than all competitors for the same coverage and approved my claim in just over a week from submission. Not a single line on the invoice (from medications to the operation) was rejected from coverage. Pet insurance is something you buy and hope to never use. Thankfully, I had Pets Best during what was one of the most traumatic experiences for me. I've read too many heartbreaking stories of people having to put their pet down because they couldn't afford care. I'm glad that I wasn't in that position.
Insurer: Pets Best
By: Kae