Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Claim filed
I filed a claim to see if I can receive any reimbursement for my expenses. The claims were denied as it was considered a preexisting condition. "
Foreign Body Ingestion
Emergency Surgery. Pets Best made the process very easy and processed payment within 3 weeks. Would highly recommended for all pet needs
Insurer: Pets Best
By: Duvan
MeowSaver of Fancy Babies
My kitty has been PetsBest’s client since 2014. We have been taken care of during difficult and tricky conditions. I have peace of mind financially when there are health related conditions requiring special treatment. I wish there would be some flexibility to upgrade older policies over 10 years, but it is still very supportive for services provided today.
Insurer: Pets Best
By: Sima
Pets Best Wellness Plan.
"There's not much of a story to tell. The older of my two dogs (he's 3 years old) had his first annual exam since I signed up for the wellness plan for both dogs. I was a bit busy during the weeks between his exam and the day I actually filed the claim; but it was a much easier process than I expected. I probably would have submitted the claim much sooner if I'd known how simple it would be. It was less than a week later when I realized the benefit had been paid directly to my Care Credit account, and then less than 24 hours when I saw that the EOB was ready for my review. Having worked in the group health insurance industry for many years, I already had a good understanding of the claims process, but the EOB would have been easy to understand even without my knowledge."
Love Pets Best
My claims experience with Pets Best has been awesome. They keep me informed of their progress and my reimbursement is directly deposited into my bank account!
PetsBest Claim
Easiest insurance claim ever. Take a picture of your receipt you will be paid in a week.
Save your money
If you are expecting any type of payment for heartworm medication, allergies, ear infection or just an exam, get ready to jump through hoops. Save your money and just pay out of pocket. This insurance just collects your money and wants you to fight to get a claim approved. What a scam!
Great Insurance
They are quick to review and process your claim. They always ask how your pet is doing! All around great insurance! I would recommend to anyone.
Lightening Fast Claims Handling
Our dog had to have emergency surgery. All our claims were processed quickly, which was wonderful as we had to put a large amount on our credit card and were keeping our fingers crossed that the insurance payment would arrive before the card payment was due. It was received well in time, so many thanks to the team at Pets Best. I did add the vet's SOAP records to our dog's record with Pets Best, which may have made for easier processing of our claims. A big hats of to Pets Best!
Insurer: Pets Best
Veterinarian: Gilbert Queen Creek Emergency Veterinarian & Pet Urgent Care
By: Angela