Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

62,907 total


Verified December 15, 2025

Easy to file and receive claims

Easy to file and receive claims. Love this company.

Insurer: MetLife

By: Casey

Verified December 15, 2025

Quality service from a name you can trust

MetLife Pet insurance has been a trusted partner in providing veterinary care and health and wellness for my puppy. The online claims submission process is easy and straightforward. All claims have been processed promptly and paid to my account. Taking care of our furry family has been aided by our enrollment iand participation.

Insurer: MetLife

By: Louis

Verified December 15, 2025

Easy to navigate and submit a claim

Easy to navigate and submit a claim. Process was quick.

Insurer: MetLife

By: LKB

Verified December 15, 2025

The process to submit a claim is easy…

The process to submit a claim is easy and quick. The communication about my claim and frequent is easy to understand. Thank You

Insurer: MetLife

By: Brian Roberts

Verified December 15, 2025

So easy to send claim in and very…

So easy to send claim in and very responsive

Insurer: MetLife

By: Lisa Wray

Verified December 15, 2025

Super easy claim submission and speedy…

Super easy claim submission and speedy turn around time for reimbursement.

Insurer: MetLife

By: Earl the Pearl Boxer

Verified December 15, 2025

Continued Great Experiences

Process is easy to follow and response time is typically exceptionally quick. While you do have to get the vet notes in advance of submission, this is very simple by asking the vet. My experiences have all been positive with MetLife Pet Insurance and the cost is reasonable for the piece of mind.

Insurer: MetLife

By: Kris

Verified December 15, 2025

Excellent Communication

Thank you for processing my claims quickly and efficiently! I also appreciate your helpful website; claims are easy to submit and your communication with the customer is excellent!

Insurer: MetLife

By: Cynthia

December 15, 2025

AKC pet insurance is no longer any good. 10 years ago, they were great. As of 2-3 yrs ago, pretty bad.

I've had AKC insurance for over a decade. Up until 3 years ago, they handled claims quickly, fairly, and now that has all changed. On a $2400 vet bill, I got back about $330. I have two policies, and all the bells and whistles. My monthly premium is slightly over that. I spoke to them, got nowhere. They only pay out $50 for an exam, when in the NE it costs almost $200 for a dog. They don't cover a lot of things that they used to. My dogs are 3 and 4 and my cats are 3. So its not an old age thing nor pre existing conditions. I did shop around, got a lot of quotes, settled on Pet's Best.

Insurer: AKC

By: Helen Redfield

Verified December 15, 2025

Great pet insurance

Great pet insurance. Wonderful employees. Easy to work with, very helpful. Great coverage and quick reimbursement.

Insurer: MetLife

By: SN

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