Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Great communication during the claim process
After submitting my claim with the necessary documentation, I received regular messages from Fetch explaining its current status and when I could expect a final decision. My claim was approved within 2 weeks!
Insurer: Fetch
By: Sherry Monie
Very prompt return and communication…
Very prompt return and communication easy to process.
Insurer: MetLife
By: Trina Braun
Fetch Pet #1 in My Book
Filing claims is easy. The instructions are straightforward . The issue lies in being unable to leave a message or document other than an invoice or a SOAPs report. This resulted in a quest to speak with a real person. Once I found the number to call and deciphered the code and found that real person to speak with, I found the representative knowledgeable, courteous, and, most importantly, helpful. I suggest Fetch Pet make it a bit easier to leave a message using one's dashboard. For example: I needed to relay that I had no previous medical records because I had just recently adopted my pet, but could not do so. I also suggest that the menu for phone calls include a clearly defined prompt for customer service. All in all, however, Fetch Pet is much easier to deal with than any human insurance company I've had to interact with. Claims are evaluated and paid promptly with clear explanations. I do believe the people at Fetch Pet I have interacted with really do care about my pet, my pet's issues, and me!
Insurer: Fetch
By: Deborah
Our cat munchkin…
Munchkin our cat developed a sarcoma that required surgery with a significant expense. Fetch reimbursement was easy and quick to help offset munchkin’s recovery. Recommend them with out reservation. Dr Thomas Sholes
Insurer: Fetch
By: THOMAS SHOLES
Awesome pet insurance
We have had MetLife pet insurance for over a year now. The app is easy to use and submit claims on. Tracking is great and they always stay in touch with you from beginning to end.
Insurer: MetLife
By: Colleen
Healthy paws has been the biggest help…
Healthy paws has been the biggest help with our puppy breaking her leg ): i don’t know what we would’ve done if we didn’t have healthy paws insurance .
Insurer: Healthy Paws
By: Lauren Miller
Generally Great Customer Servic
Embrace generally is quite easy to negotiate regarding submitting claims on line (or by mail) and the customer service people are almost always polite, respectful and helpful. Tonya was excellent. I've had just one experience (actually twice with the same person) that has been off-putting. Otherwise, always easy and nice to deal with.
Insurer: Embrace
By: Ann Marie Cioffi
My dog died on December 2
My dog died on December 2. The bill for his hospitalization was over $10,000. I filed a claim with Nationwide two days later. No one challenged the bill, and less than a week later I received an electronic deposit to my checking account for my max amount. They even cancelled my dog’s policy without me having to do it. I have three other dogs, and will continue my coverage with Nationwide. They made everything so easy. Great service. It was much appreciated!
Insurer: Nationwide
By: Misti Jones
Timely
Timely review and payment of claims
Insurer: MetLife
By: Rusty Lacy
Don't Waste Your Money! They won't reimburse you. Highly unlikely.
Don't Waste Your Money! They won't reimburse you. Highly unlikely.