Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Relieves financial burden
Kelli stayed on phone with me and got me the answer I needed regarding a CT scan for Maxy. I am going through a very difficult time dealing with Max's recent diagnoses with cancer and Trupanion is helping to relieve the financial burden of this disease.
Insurer: Trupanion
By: Dawn
I cant believe how quickly the medical bills ran up for my dogs surgery.
I cant believe how quickly the medical bills ran up for my dogs surgery. I never expected the complications and when the hospital gave me prices the only thing I could think of was thank goodness I have Trupanion. I couldnt be happier with the process and how quickly I received reimbursement.
Insurer: Trupanion
By: Gary
Because EVERONE I have talk e d to from your company has been wonderful.
Because EVERONE I have talk e d to from your company has been wonderful. Also, the insurance coverage has really helped me alot. I am so impressed with your customer service it makes me think you are a great company to work for.
Insurer: Trupanion
By: CONNIE
Claims process was easy and straight forward.
Claims process was easy and straight forward.
Insurer: Trupanion
By: Donald
Quick and easy claims experience
Quick and easy claims experience
Insurer: Trupanion
By: Frances
Provided help
She called the emergency hospital to see if they would take my insurance and they said no. But she told me before she called that they would say no but she tried anyway to get them to take my insurance because I had no money.
Insurer: Trupanion
By: Sharon
Called about immunization DVM recommended for K9 flu.
Called about immunization DVM recommended for K9 flu. Hoping it would be covered being it is NOT a routine preventative immunization.
Insurer: Trupanion
By: Diana
Happy with Trupanion
happy with Trupanion, just not sure why my vet's office always has to send it twice before you get it. I always have to call Trupanion and then my vet's office again to resend.
Insurer: Trupanion
By: Lisa
Coverage
I was trying to make decisions about my dog's care and called for clarification about coverage. However, I had just uploaded invoices that morning from prior care and the representative was unable to fully answer my questions without knowing if the underlying condition was covered (which was understandable and my fault for delaying the submission). In short, she told me that if the underlying condition was covered, than the additional recommended care would be covered. Within hours of that call, my invoices were approved, even though it generally takes a week or so. It has been an absolute comfort, at a difficult time, to know that I have Trupanion and it is a company genuinely cares about its policy holders.
Insurer: Trupanion
By: Julie