Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

58,987 total


January 16, 2018

I have been very pleased with this Pet Insurance.

I have been very pleased with the coverage this insurance has given me and my pups. The first claim took about 2 weeks to receive the payment, after that the claims have been covered in less than a week. They are very willing to assist and answer questions by phone, and the policy is well explained.

Insurer: Pets Best

By: Kathy

Useful
January 16, 2018

Definitely worth it!

When I signed up for pet insurance, I thought I would never need it. But Riker, my belgian malinois puppy, started limping just a few months later. After months of bed rest, xrays, and CT scans, we discovered a bone chip in his elbow, and the vet recommended surgery. I was terrified that we would be excluded from coverage due to my recent signup, or that maybe Healthy Paws would balk at the cost of surgery. However, they covered almost everything, including physical therapy afterwards, and the reimbursement checks were timely. I don't think I would have been able to afford the care on my own. Riker is still recovering, but I'm super happy with Healthy Paws.

Insurer: Healthy Paws

By: Joshua

Useful
January 16, 2018

Very happy we chose ASPCA insurance!

There were SO MANY choices for pet insurance. We are very happy with ASPCA so far. They have processed our claims fairly and as we expected, and using direct deposit get our reimbursement very quickly. I would DEFINITELY recommend them to all pet owners.

Insurer: ASPCA

By: Rosemary

Useful
January 16, 2018

Reliable, Quick, Easy Coverage

Our beloved Bear has had many trips to the vet for various reasons, but I never worry about being covered. Visits, surgeries, prescriptions, they are all covered and the claims processing time is incredibly short. Enrolling in Embrace was one of the best decisions I've ever made.

Insurer: Embrace

By: Meredith

Useful
January 16, 2018

Fast, efficient, caring coverage

As always the Embrace staff quickly and efficiently reviewed our claim. Their communications expertly guided us through the process which provided us peace of mind with regards to our dog's well being.

Insurer: Embrace

By: Aaron

Useful
January 16, 2018

When I downloaded the claim form...

When I downloaded the claim form I was not able to fill it out online , and attach the photo of the itemized bill and email back to claims department .

Insurer: AKC

By: Ron

Useful
Verified January 16, 2018

Great insurance!

Great insurance! People are really nice. Never have any problems and paid for claims right away.

Insurer: Trupanion

By: Gail

Useful
January 16, 2018

Typical insurer games - deny claims, make policyholder jump through hoops

My dog had a reaction to his rabies vaccine while at the vet & was given an antihistamine to treat the reaction. The claim was denied on the grounds that it was a wellness visit, not an accident, injury or sickness. The claim was only about $25 and the time & effort that it would take to file an appeal with them just isn't worth it. If this is how they nickel & dime policyholders on a $25 claim, I can only imagine the games they play when the claim is hundreds or thousands of dollars. Stay away from this insurer.

Insurer: ASPCA

By: Arthur

Useful
January 16, 2018

The best company

Not only did healthy paws save us a lot of money but they also emailed us to find out how milo was doing. I think this is the best company for pet insurance. They paid out 2 claims in 2 years without giving us a hard time. They also have a heart.

Insurer: Healthy Paws

By: SHARI

Useful
January 16, 2018

Long time customer

I have had several pets insured by Embrace for the past 15 years. My current pet has a brain tumor. It is comforting to know I have the insurance. All claims but one (just needed a quick phone to get resolved) has been handled quickly and checks issued within a week. I would and have recommend Embrace to others.

Insurer: Embrace

By: JJ

Useful

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