Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Love Trupanion.
Love Trupanion. People are so nice. Never have any problems. Paid quickly.
Insurer: Trupanion
By: Gail
Lovely staff
One of the things I am happy with is the customer service as well as taking care of some of the costs of vet bills. Always pleasant lovely staff and helpful
Insurer: Trupanion
By: Pam
Very helpful.
Our conversation was very helpful. We had a question about coverage and Sterling was very helpful. We ended up taking a different course of action than our hypothetical question.
Insurer: Trupanion
By: Chris
Best Coverage, NO Hassle Pet Insurance
I cannot even begin to explain what a great company Healthy Paws is! Easy to file claims, quick reimbursement and NEVER a problem! I have had other pet insurance in the past that had a cap on what they would pay for each visit, treatment, medication etc. Not with Healthy Paws! My basset recently needed $3000 worth of surgery to save her eyesight. She is only 4 years old! We didn't hesitate to schedule the surgery because we knew we were covered. Don't know what we would have done without pet insurance and so glad that we have the best! Other claims with her and our other dogs have all been handled just as easy.
Insurer: Healthy Paws
By: Janet
There when you need them to be!
We have been paying into pet insurance for 5 years and thankfully never had to use it until this past year. Our large breed dog needed to have both knees repaired from torn cruciate ligament. We thought we were going to get a run around using our insurance for the first time but boy were we wrong. Pets + Us have been amazing and have come through exactly as our plan was laid out to be. They are efficient and fair when processing claims and I would highly recommend them!
Insurer: Pets Plus Us
By: Jodie
don't know what I would say
always prompt with reimbursing when a claim is submitted
Insurer: ASPCA
By: Claire
Why people hate insurance companies
My dog is four years old and was recently diagnosed with a heart defect. Nationwide won't cover it because it is a congenital defect. It is not breed specific and we had no idea he had it. He has been insured since he was 6 months old. Nationwide blows!
Insurer: Nationwide
By: Samantha
Figo was easy to use through the app and payments were made in a timely fashion.
I used Figo for bath my dogs for some emergency work last year (2017). It was easy to use throughout the app and uploading documents even with a screen shot was great. Payments were made between 3-4 weeks. I even got my girlfriend to switch he dog over due to my rave reviews. Keep up the great work!
Insurer: Figo
By: Todd
Claim submission
I understand the reasons, I just wish the first claim for a pet didn't take several weeks.
Insurer: Trupanion
By: Adine
Transparent, Reliable and Comprehensive Coverage
We purchased an Embrace insurance plan last year before my then 8 year old dog had experienced any serious health issues. Unfortunately, this past month he experienced one health issue after another including respiratory distress (one night in the ICU), two weeks later chocolate poisoning (another night in the ICU), complications of pancreatitis following (4 night hospital stay starting on Christmas Eve) and metabolic changes from the pancreatitis that resulted in a grand mal seizure at the hospital, requiring follow up with a neurologist. In addition to all our vet visits and hospitalizations there was daily lab work, an ultrasound and chest x-ray. We had thousands of dollars in bills and while I wish none of this had happened I am relieved to share that Embrace covered everything their policy had promised. There were zero surprises, the customer service was excellent and helpful and claims were processed in about two weeks with payments made via direct deposit about two days after claims were approved. We are so grateful to Embrace for giving us the peace of mind to focus on our dog. There is no bait and switch with this company and I would strongly recommend Embrace to anyone considering pet insurance!
Insurer: Embrace
By: Danielle