Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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very prompt processing and a thorough explanation
very prompt processing and a thorough explanation
Insurer: Trupanion
By: Carl
Process
I was told to use the same claim number as last time since it was the same problem and the deductible was not used up. I gave that information to the vet twice and it still did not appear on what they submitted. I do not know how to do this so it is straightened out and does not have to be repeated.
Insurer: Trupanion Canada
By: Andrea
Pre-approval
I called to verify that biopsies treatments for my pug would be covered. The pre-approval process was smooth and quick. We were able to get pre-approval and the biopsies done on the same day within a couple hours of initial call. Thank you.
Insurer: Trupanion
By: Susan
Claims have always been paid timely
Claims have always been paid timely and the staff is always friendly and responsive. Trupanion has been a lifesaver with Charlies asthma!
Insurer: Trupanion
By: Victoria
Every claim I have submitted has been processed in a timely manner.
Every claim I have submitted has been processed in a timely manner. Very quick
Insurer: Trupanion
By: Brenda
Quick,
Quick, easy, always know the claim status, if any questions, quickly answered by very nice reps. Ive already made recommendations!
Insurer: Trupanion
By: June
I had no trouble with my claim
I had no trouble with my claim whatsoever and when I did phone you were very courteous. Am very happy. Danny (my dog) is doing great now. Thanks for everything.
Insurer: Trupanion Canada
By: Barbi
We had to take our dog to hospital for emergency care.
We had to take our dog to hospital for emergency care. He had several tests done and was kept overnight. This all costs money and the bill was almost 1800.00. I submitted the bill. Since this was our first claim we were worrieded just how it would work. Our claim was quickly paid minus deductible, the 10%which is our portion and the vet exam which is set out in our contract. I have told several people if they get a new pup, get pet insurance right away.
Insurer: Trupanion Canada
By: Linda
Quick and easy reimbursement
Quick and easy reimbursement
Insurer: Trupanion Canada
By: Kayla
Our cat Tux,
Our cat Tux, who is an SPCA adoptee, was diagnosed with a urethral blockage last summer. He underwent a fairly major surgery, an expense that would have been a challenge for our household had we not had insurance. Trupanion was extremely helpful, and we are grateful that Tux is with us today!
Insurer: Trupanion Canada
By: Sheila