Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Healthy Paws Pet Insurance is Amazing!
Our experience with Healthy Paws Pet Insurance over the past few years has been amazing! Their customer service is incredible - I was especially impressed that they asked how my dog was doing and was very empathetic after his surgery. I received the reimbursement by direct deposit which covered 90% of the vet/surgery bill. The process was simple and very fast. I am very pleased with my experience and would recommend Healthy Paws and always recommend to other pet owners.
Insurer: Healthy Paws
By: Mario
WHAT A RIP OFF!
You people have a RACKET going! If you can't help a person with an older animal, DON'T ALLOW PEOPLE TO INSURE them! I read your policy, and it didn't turn out at all how I thought. Your premium is too high, and I just wasted almost a year and a half of my money on you people! You didn't cover a single item in my claims-- and I submitted NINE claims! I had pet insurance for my bulldogs 20 years ago-- the company didn't operate at all like you. Their policy was short and to the point. I just can't believe I was taken in like this. BEWARE!
Insurer: Trupanion Canada
By: Mark
Very easy claim process
Embrace has a very easy claim process. I do wish they had direct deposit.
Insurer: Embrace
By: Catherine
Fast and Hassel Free
I have had embrace coverage on my dog from approx. age 3. He is now 8 years old. He has never had any issues in the past and I had never submitted a claim for him. This year he had a lump that ended up being a cancerous mast cell tumor. I submitted a claim, and it took about 4 weeks from the day I submitted it until I got the check in the mail. I received a healthy pet discount on my deductible and they paid the arranged 80% after my deductible was met. I was very happy with the service and was glad that I had insurance to help cover the large diagnostic and surgical bill.
Insurer: Embrace
By: Chessa
I find it unacceptable in this day...
I find it unacceptable in this day and age that it can take several business days to check if a fax was received and have it assigned to my claim.
Insurer: AKC
By: Erik
Easy process for filing and quick reimbursements
Most of her bigger issues have been covered and it has definitely been worth it since my dog continues having new health problems. I just wish they covered her stomach issues which she has had since age 2 and skin issues also. Anything related to those issues is not covered since she had some issues with those two things before I purchased insurance. The deductible is very reasonable and covering at 80% is great! This year alone she has been hospitalized for pancreatitis, immune mediated thrombolytic, and had surgery to remove her spleen due to tumors on it. She also sees an eye specialist for her cataracts twice a year. I just wish I had purchased this policy when I first got her! Schnauzers tend to have many health problems!
Insurer: Embrace
By: Laura
Excellent insurance, excellent customer service
Embrace provided excellent coverage when we needed it for a serious autoimmune disease and hospitalization. Claims processing was prompt and easy.
Insurer: Embrace
By: Beverly
I have been paying a lot of money ...
I have been paying a lot of money and every year it has gone up. Always have to provide more information to have it reimbursed. Nit picking everything.
Insurer: AKC
By: Rick
bogus
Made determination for a skin lesion and refusal to cover the surgery prior to EVEN receiving the diagnosis of the excised lesion as it was sent to CSU for pathology report which takes 7 days, even refused to pay on appeal "calling it a lesion(means nothing) and not the confirmed diagnosis of pyroderma which my dog has had for some time, BOGUS, will cancel my Ins after paying FOR 7 YEARS,
Insurer: Trupanion
By: Bruce