Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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It's a joke
Nationwide has been laughable. First off the rates continue to go up and up and up every year. Every time I call to see why it has gone up, the CSR's just say cause the dog is getting older. They put you on hold and repeat the same thing over and over. They say what you want to hear. They are like robots. They will say it will go up every year, but nothing drastic, but it keeps going up and up. By the time your dog gets to be old enough, the rate was DRASTIC! There is no loyalty at all whatsoever. Even if you've been with Nationwide since the dog was 8 weeks old, it will still go up cause the dog is getting older. Joke. Secondly, filing a claim is painful. it takes up to at least 10-14 days to get an answer. It could be the simplest claim and it takes weeks to get an answer. No way it should take this long. When i get a new dog, I will unfortunately be going through someone else. I don't care if your pitch/slogan is that we were the first Pet Insurance company, blah, blah, blah. That sounds good, but so does showing loyalty to your customers. It just isn't there. Since no loyalty is shown, I will take my $100 a month elsewhere. For what you are paying monthly, it's not worth it. I have a high maintenance dog (English Bulldog), and with what you are paying over the life of the dog and the increase in rates every year, you are not getting your money's worth. If the rates state the same or went up every other year or something along those lines, it would make sense. Again, no loyalty is shown. You are just another customer. They punt you'll to the side of the road, and move on.
Insurer: Nationwide
By: Scott
Did a good job!
Maggie-Mae, our Great Pyrenees, needed stitches after running into a glass door. We took her into the vet and the bill was taken car of.
Insurer: Nationwide
By: Rick
The best !!!
I can’t say enough on how wonderful this company is !!! I would never have another pet without having trupanion for them . Hassle free claims and awesome customer service . I tell everyone it’s the best investment you can make for the life of your pet !
Insurer: Trupanion
By: Deborah
Good coverage and timely payment
My company offers this insurance at an additional discount from website. The coverage has been great and the submission process is easy and online.
Insurer: Nationwide
By: Terry
My Labrador Retriever is in good hands with Nationwide
I am very happy with Nationwide Insurance. I have had my fur baby insured since bringing her home at 10 weeks. Filing claims is easy and within a month I pretty well get all/most of my money back. Thanks Nationwide!!!!
Insurer: Nationwide
By: Jasmine
Kind and helpful
Every time I've called with questions or concerns, every representative has been very kind and helpful. My claims are typically processed very quickly and I see the funds back in my bank account within a few days. I don't know what I'd have done without Trupanion ”they've covered 2 torn CCL surgeries for my dog as well as a third surgery arising from a complication from the initial TPLO. The surgeries and physical therapy have cost just shy of $15,000 so I'm very, very pleased with Trupanion's coverage and customer service.
Insurer: Trupanion
By: Christa
Great customer service.
Great customer service. Affordable pet insurance. Easy to use web site for filing claims and very fast payments.
Insurer: Trupanion
By: Kimberly
Very helpful regarding my claim.
Very helpful regarding my claim. Explained what I need to do to get the claim recognized as part of the ongoing problem
Insurer: Trupanion
By: Judy
Easy to submit.
Easy to submit. I was hoping that my vet was an express client, I would not have to submit forms myself though.
Insurer: Trupanion
By: Nelson
Thank you for your letter
I called talk to you about mugsy dental found out what I needed to do had the work done files sent claim in week later got paid. Very quick and helpful. Thank you for your letter of concern of how our dog is doing
Insurer: Trupanion
By: Lynnae