Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,829 total


December 24, 2018

Paid for itself within a week of my policy being active

Right after her policy became active, our beagle had a blockage in her stomach which required her to be hospitalized/monitored for a few days. Knowing that we had nationwide made me feel confident in ensuring she had the best care regardless of cost. My biggest fear in purchasing health insurance was that agencies would skirt around assuming the costs, but almost everything on her bill was covered. I wish we had more communication during the review process, but once we were informed about which expenses were reimbursed we were quickly paid. The entire review process/payment took about 5 weeks.

Insurer: Nationwide

By: Justine

Useful
December 24, 2018

Great insurance policy but..........

Great coverage and no hassle insurance payments via electronic deposit....however the time to process payments has drastically gone up, customer service provides scripted responses that no update for payments can be provided till 30 days are over, now the payments take 30 days, at least to come in.

Insurer: Nationwide

By: arjun

Useful
December 24, 2018

Very impressed and happy with Pets Best

I've only had the insurance a little over a week and already used the wellness plan for a neutering, microchip and heartworm test. They reimbursed me with the exact amounts the plan described, through direct deposit in 3 business days. The Pets Best iPhone app works great. I did everything within the app, I submitted my claim, added my dogs photo, and you can update any pet or owner info with it. So far I'm very happy with the insurance.

Insurer: Pets Best

By: Mike

Useful
December 24, 2018

Trupanion is reliable.

Trupanion is reliable. They helped me quickly and provided excellent coverage for the treatment my vet thought was best for Narvi’s cancer. At the end, they were quick and compassionate.

Insurer: Trupanion

By: Jennifer

Useful
December 24, 2018

iPhone app works great

I've only had the insurance a little over a week and already used the wellness plan for a neutering, microchip and heartworm test. They reimbursed me with the exact amounts the plan described, through direct deposit in 3 business days. The Pets Best iPhone app works great. I did everything within the app, I submitted my claim, added my dogs photo and you can update any pet or owner info with it. So far I'm very happy with the insurance.

Insurer: Pets Best

By: Michael

Useful
December 24, 2018

Very grateful

My experience is going well. I didn't think my vet would need to file an approval. Very grateful to have the insurance.

Insurer: Trupanion

By: Shari

Useful
December 24, 2018

An absolutely, surprisingly pain-free experience.

An absolutely, surprisingly pain-free experience. And may I add...a quick claim reimbursement. We jumped through zero hoops during the claims process. Granted, we were required to provide thorough records and medical resources for our dog, but once completed, we didn't hear from Trupanion again until a deposit was made to our banking account. A definite win having Trupanion coverage.

Insurer: Trupanion

By: DEAN

Useful
December 24, 2018

Always very prompt

Always very prompt with claims

Insurer: Trupanion

By: Dianne

Useful
December 24, 2018

An absolutely surprisingly pain-free experience.

An absolutely, surprisingly pain-free experience. And may I add...a quick claim reimbursement. We jumped through zero hoops during the claims process. Granted, we were required to provide thorough records and medical resources for our dog, but once completed, we didn't hear from Trupanion again until a deposit was made to our banking account. A definite win having Trupanion coverage.

Insurer: Trupanion

By: DEAN

Useful
December 24, 2018

Very thankful

Pets Best has been wonderful with my pup's claims. I'm very thankful for them!

Insurer: Pets Best

By: Kati

Useful

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