Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
64,829 total
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Reliable
Been happy with coverage and cost of insurance.
Insurer: Nationwide
By: Melissa
Rude and undependable
Was at the ER with my furkid and the customer service rep was difficult and finally got to speak to a manager or supervisor with the ER financial gal listening to entire conversation trying to help me. Phone was disconnected or she hung up. Never called me back even tho they have my number ObViously! I called back and they said she was “busy” and couldn’t take my call. Then to top it off the cost of this visit was not reimbursed but a small fraction. Absolute TOTAL rip off and so disappointing!!!! I am letting all my friends know if this experience and how it is not worth the cost or hassle. I called after 4 weeks when reimbursement claim was done and was told I could resubmit. I said when were they going to tell me about that option if I didn’t call yo ask. She said I would receive a letter. NO letter and about 7 weeks plus out.
Insurer: Nationwide
By: Lisa
You really do care about the health & happiness of our animals.
Your claims service is prompt & fair. You explain the acceptance or rejection of charges in a clear & concise manner. Keep up the good work, Clebe & Lucy (Woof Woof)
Insurer: Nationwide
By: Clebe
Efficiency
Nationwide has handled my claims in a quick and efficient manner. Communication is very good explaining the progress of my claims. Would recommend them again and again.
Insurer: Nationwide
By: William
Best Pet Insurance
We've had Nationwide (formerly VPI) for20 years. We've never ever had a problem! Easy to file, fast pay.
Insurer: Nationwide
By: Catherine
Happy Dog
good pet insurance, wish the claims would process faster as it takes a month
Insurer: Nationwide
By: Larry
Awesome job!
Nationwide is the best! Quick return on claims and always helpful!
Insurer: Nationwide
By: Jackie
Slow...
Once you submit the claim, it literally takes forever to be processed and get the check! It shouldn’t take that long to process the claim and cut a check. We have been customers since 2009 and it has slowly gotten so much worse with response time!
Insurer: Nationwide
By: Kelli
I would and have recommended Nationwide per insurance.
I would 100% recommend Nationwide pet insurance to other pet owners. After filing my first major claim, and seeing the results I must say I was very impressed. Very easy process.
Insurer: Nationwide
By: Erin
Worth it!
Our insurance for Winnie has been so worth it! I love how I can file my claim on the Vitus Vet and everything is completed in a timely manner.
Insurer: Nationwide
By: Rebecca