Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Unreasonable Price Increases
The claims process has always been very good. We had to downgrade our coverage because the rate increased very unreasonably; approximately 52% increase in one year. You say the premium doesn’t increase based on claims we make, but that isn’t entirely true. Part of the increase is due to the cost of claims as a collective among all policy holders so essentially premiums do increase based on claims and my claims are a contributor to that. I expect some increases in premiums over time but I also expect them to be reasonable.
Insurer: Nationwide
By: David
Very happy
Teddy unfortunately tore his ccl and we had to get surgery about 2 days after we brought our daughter home from the hospital. Though it took nationwide over 30 days to determine if it was pre existing they paid for the portion! We were so relieved to have nationwide on our side.
Insurer: Nationwide
By: Jamie
Difficult to know what is and isn’t covered
I have some peace of mind knowing that part of a medical emergency may be covered but it is always a surprise when the EOB comes to see what was and what wasn’t covered. It also takes about 30 days for a claim to go through. It’d be nice to get some indication around 15 days on status of the claim. Is it still in process? Waiting for approval?
Insurer: Nationwide
By: Andrea
The Best Pet Insurance on the Market!
This insurance has given us the ability to make decisions at the vet without having to worry too much about financial setbacks. It has given us access to better levels of care for our dog and we are able to make sure he has a better quality of life.
Insurer: Nationwide
By: Kristin
Extremely Satisfied So Far
We switched from another insurance provider, and I'm really glad we made the decision to switch to Nationwide. It's been really easy to submit claims and get them processed. We chose to add the Pet Wellness option, which is a nice feature. Nationwide has honored what they stated they would reimburse, and we've saved so much money. Nationwide has made it a lot easier for us to make sure our pet is well taken care of.
Insurer: Nationwide
By: Emily
Thank you Trupanion!
We had two wonderful dogs, same age, same breed. Our Basenji Mia was the cutest, sweetest dog imaginable, but had all her life, one medical problem after the other. Very early on she was diagnosed with allergies against pretty much everything. Shortly after, with Fanconi disease – common in Basenjis but according to the breeder her parents were clear….. after that she had seizures caused by cancer. In the short 9 years of her life, she racked up quite a lot of medical bills. Trupanion paid out for Mia a total of $23,964.65. All payments came very fast, never ever did we have to worry about the financial side of Mia’s care, only about Mia herself. Bella, on the other hand, is very healthy and has hardly any problems. Both policies with Trupanion cost the same and just like with any health insurance, the healthy pay for the sick. The peace of mind that the health insurance for our babies gives us is priceless. I will happily pay for Bella every month, hoping that she will never use the insurance, but some other unlucky dog will be taken care of. Thank you Trupanion for providing such a wonderful service! Rainer Lagemann & Aljoe Almazan
Insurer: Trupanion
By: Rainer
Wellness check
Buck is feeling fine. He was in for a wellness check and I was reimbursed promptly for his visit because I purchased the wellness rider. Thank you
Insurer: Nationwide
By: Veronica
Great investment in your pet.
I have had Nationwide insurance for my dog Otis for years. I am very happy with them. I find they cover a significant part of the expense for Otis' medical care. Claims are processed quickly and are easily understood. Particularly as Otis gets older I feel this is a very important investment in his health and my sense of security. You can't go wrong with Nationwide.
Insurer: Nationwide
By: Madelin
So happily surprised
My company offers this service for us and with a new puppy I signed up. I was ready to have to deal with complicated process for claims and documentation. As of this moment, I could. It be happier with our relationship. Communication is great, claim processing was incredibly easy and painless. Well done!
Insurer: Nationwide
By: Robert
Nationwide gives me peace of mind for my best friend!
Getting Nationwide Insurance for my Labrador Charlie is the best decision we ever made! We finally have peace of mind that our doggie is covered if anything were to happen to him medically. The ease of use of the app is fantastic and returns are completed very quickly. I highly recommend Nationwide to all my friends and family that have pets.
Insurer: Nationwide
By: Thomas