Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,807 total


July 11, 2019

Prompt

I was impressed as to the ease of submitting my claims and the promptness of the payments on my claims. I was a bit concerned that my claim would be denied because my ‘girl’ is so young and ill. They asked a couple of questions to clarify my claim and then it was paid.

Insurer: ASPCA

By: Katy

Useful
July 11, 2019

Routine checkup

Nationwide (formerly VPI) has always been very easy to deal with.....claim submission process is simple, they keep you updated during the process, and you can receive payment electronically. No complaints.

Insurer: Nationwide

By: Daniel

Useful
July 11, 2019

Would recommend Nationwide

I would definitely recommend Nationwide for Pet Insurance. Claims are handled quickly and efficiently. My only complaint is that lately I have had to re-send attachments (invoices), being told they had not been received previously. This has caused delay in being reimbursed. This just happened again, when I sent the attachment twice before.

Insurer: Nationwide

By: Deborah

Useful
July 11, 2019

The simplicity of forms, and timely evaluation of claims by Nationwide is superior.

Coordination of care with veterinarian and Nationwide claim service contributes to Little Guy's maintenance of good health.

Insurer: Nationwide

By: S

Useful
July 11, 2019

Great service for your pets if you love them.

Fast processing of claims, greatly reduces cost of vet services.

Insurer: Nationwide

By: Thomas

Useful
July 11, 2019

Quick turnaround for processing claim

The claim submission processes is very easy and I received a direct deposit within 7 days of submitting my claim.

Insurer: Nationwide

By: Ryne

Useful
July 11, 2019

Claim Review

You all were so prompt in reviewing our claim and processing payment. This surgery, while essential for Vino's health, was unexpected and knowing that we would be reimbursed to what our policy allows was amazing.

Insurer: Nationwide

By: Shelley

Useful
July 11, 2019

We couldn't have done it without Nationwide!

When "critter kids" get sick it can be devastating! Knowing that Nationwide is helping us get through this tough time has been so comforting and helpful. Their customer service people are extremely willing to help with questions but what has been really saving is that the Vet's office is actually able to submit our claims for us which makes life a whole lot easier as they have all the necessary information regarding diagnosis, etc. Using Nationwide's online services is easy as well. We are able to view existing claims and understand which procedures are covered and which are not. Thank you, Nationwide, for being by our side!!

Insurer: Nationwide

By: Pam

Useful
July 11, 2019

Total Peace Of Mind-Nationwide is ALWAYS on your dog's side

I have been with Nationwide for several years now and they do what they say and there is always a domestic English speaking person to talk to. Claims are processed well and customer service is top notch.

Insurer: Nationwide

By: Stephen

Useful
July 11, 2019

Excellent Pet Insurance

I have never had s problem with a claim. I fax them in and I get the emails letting me know they have received my claim and are processing it. My dog has had to have one surgery on one leg and now he has tore his knee in the other. Nationwide had been a blessing helping with the cost. I absolutely recommend them to my friends and others

Insurer: Nationwide

By: Tammy

Useful

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